toshiba laptop 249.99

Kizzy001

I just logged into my LX a/c and an hour ago it told me that they were processing my order. i've just checked it now and the "status" box is empty!

abomb1969

I requested my order be cancelled when I saw it was Vista, emailed them and they have done it not problems.

Betty_Bucket

Received this email this morning

Further to your recent order request for a Toshiba A100 Laptop (catalogue
number PR427 or PR393), please be advised that there was a price error on
our website and the price shown was incorrect. We are therefore declining
your order request in accordance with clauses 2.2 and 3.2 of our terms and
conditions, which can be viewed on the website help pages. The laptop
price has now been amended if you wish to order at the correct price.

Kind Regards

On line Customer Care.

On behalf of Jeanette Clennell Customer Experience Manager
https://www.littlewoods.com
Shop and manage your account online 24/7

reddwarf2002

Betty_Bucket wrote:

Received this email this morning

Further to your recent order request for a Toshiba A100 Laptop (catalogue
number PR427 or PR393), please be advised that there was a price error on
our website and the price shown was incorrect. We are therefore declining
your order request in accordance with clauses 2.2 and 3.2 of our terms and
conditions, which can be viewed on the website help pages. The laptop
price has now been amended if you wish to order at the correct price.

Kind Regards

On line Customer Care.

On behalf of Jeanette Clennell Customer Experience Manager
https://www.littlewoods.com
Shop and manage your account online 24/7

Betty, which one did you order (£149 or £249)? Did your order initially say accepted?

salthegal

Ditto, just got same email. Looks like thats that then.

Indifference_2

Betty_Bucket wrote:

On behalf of Jeanette Clennell Customer Experience Manager

What that should say is FORMER customer experience manager.

It's now clear that none of us will be seeing our laptops....

How do we stand legally about keeping goods sent to us in error and gaining a refund??

I wouldn't turn down a free copy of vista or ms office

I've had no correspondence from littlewoods at all since placing the order at around half two yesterday.

anyone contacted Toshiba about this?

HankMcSpank

Indifference wrote:

What that should say is FORMER customer experience manager.

It's now clear that none of us will be seeing our laptops....

How do we stand legally about keeping goods sent to us in error and gaining a refund??

I wouldn't turn down a free copy of vista or ms office

I've had no correspondence from littlewoods at all since placing the order at around half two yesterday.

anyone contacted Toshiba about this?

See stage 4 of my earlier related post in this thread (posted immediately below), then kindly move on to stage 8 (though you are permitted to use the phrase "Complaining to Watchdog" in at least one reply)...

HankMcSpank wrote:

Cracks me up whenever we see a misprice on here...

1. Everyone wades in.
2. Some wade in for LOTS (Ebayers)
3. Everyone takes screen scrapes.
4. Lots ask about the legal standing.
5. All the armchair lawyers get flushed out.
6. Order gets cancelled (SURPRISE, SURPRISE)
7. Much bullahaloo....a lot of noise about Trading Standards
8. Everyone moves onto the next misprice.....return to step 1!

Betty_Bucket

reddwarf2002 wrote:

Betty, which one did you order (£149 or £249)? Did your order initially say accepted?

£149 ordered
Yes, first email said accepted
tried to take a screen print but no luck so I cut/paste order stating laptop etc
into spreadsheet
did this in a hurry couldnt find notepad????
yes, Im not very techie minded

ozzyo99

Thank you for choosing to shop at https://www.littlewoods-online.com

Further to your recent order request for a Toshiba A100 Laptop (catalogue number PR427), please be advised that there was a price error on our website and the price shown was incorrect. We are therefore declining your order request in accordance with clauses 2.2 and 3.2 of our terms and conditions, which can be viewed on the website help pages. The laptop price has now been amended if you wish to order at the correct price.

We look forward to seeing you online soon!

Kind regards,
The Online Customer Care Team.
lsun025
On behalf of Jeanette Clennell - Online Customer Service Manager
https://www.littlewoods-online.com
Shop and manage your account online - 24/7.

---

Just received that email, this was for the £149 laptop.

reddwarf2002

Remember people, we all know that Littlewoods have realised that there has been an error & have had sufficient time to notify all the customers that it was an error & cancel the order. HOWEVER, this is the legal bit, if after all this they fail to notify us of the error & still send us the software...they are then legally bound by the contract as per T&C:

3.2 Whilst it is our intention to keep our website up to date and error free, product description or pricing errors may occur. If we discover such an error after you have submitted an order to us, we will contact you prior to accepting your order with the correct details.

&
2.2 ....Your order will be accepted by us (and a contract will then be formed between us) when we despatch the goods to you. Title to the goods will pass to you on delivery.

:beer: