toshiba laptop 249.99

monkeyuk_2

Ordered the £149 laptop yesterday at 3.00ish via Credit Card. No email confirmation and nothing on my card as yet. Also unable to access my account details.

Kingsd316

monkeyuk wrote:

Ordered the £149 laptop yesterday at 3.00ish via Credit Card. No email confirmation and nothing on my card as yet. Also unable to access my account details.

Same as but ordered the £249 version

Kizzy001

I ordered the £129 laptop from LX Direct yesterday. have had no confirmation email, but checking my account it says it is currently being processed.

we will see how it goes.

chrisagr

From Littlewoods website
How do I know my order has been received?
Once we have received your order you will receive an email confirming that we are processing your order. Please check the contents are correct. A short time after this you will receive a second email to confirm an estimated delivery date, and time where available. As long as these details are correct there is no need for you to do anything and you will receive your order as advised. If you are not happy with the contents of this email please call our Customer Service team on 0845 707 8810. Please note that, under our Terms and Conditions, your order is accepted by us when your goods are despatched.


The details of my email confirmation were/are correct, which in my view means that these are the goods that I should receive. What happens when only the software turns up - this seems to contradict the message posted above.

PeteB_2000

ive just phoned up my order is showing as
"MICROSOFT OFFICE HOME AND STUDEN ONE SIZE ONE COLOUR"

I originally oredered the 149 lappy yesterday

been confirmed that this is software so i cancelled

jfman

I doubt they are going to send out software to everyone. That really would be a case for Watchdog or some kind of complaints authority.

Right now I suspect Littlewoods would get away with simply cancelling the orders. There is no reason for them to waste our time and theirs by sending us software they know we didn't actually order. It isn't worth the bad publicity.

PeteB_2000

btw i used this number avaoiding the local rate 0800 702702

Totoriko

TimmyP wrote:

I have no email confirmation and can't get onto their online tracking. I'm guessing that they havent accepted my order!

Even if they had, you wouldn't be getting a laptop. No one will be getting one as it looks like they are cancelling all orders.

Flimber

chrisagr wrote:

From Littlewoods website
How do I know my order has been received?
Once we have received your order you will receive an email confirming that we are processing your order. Please check the contents are correct. A short time after this you will receive a second email to confirm an estimated delivery date, and time where available. As long as these details are correct there is no need for you to do anything and you will receive your order as advised. If you are not happy with the contents of this email please call our Customer Service team on 0845 707 8810. Please note that, under our Terms and Conditions, your order is accepted by us when your goods are despatched.


The details of my email confirmation were/are correct, which in my view means that these are the goods that I should receive. What happens when only the software turns up - this seems to contradict the message posted above.

But did you recieve the second email ? Or just, like me, the initial confirmation email ?

Aquatic_2

If you check HUKD some people have received confirmation emails with the correct items description and apparently they received them this morning