natwest offline?

stclair

a lesson to be learnt here always have a back up bank account with some money in it .....

hayton2k3

It's funny that you guys are all moaning. Yesterday morning i signed in to online banking and it told me services would be offline. I had to click the box to acknowledge it but i never cared to check times. So it wasn't just something random it was "PLANNED"

lauraland

The times of maintenance were between approx 1am - 5am, if they had have told us that services were going to be down all day today then i would have no right to complain (and would have been more prepared for today) hth

stclair

hayton2k3 wrote: »

It's funny that you guys are all moaning. Yesterday morning i signed in to online banking and it told me services would be offline. I had to click the box to acknowledge it but i never cared to check times. So it wasn't just something random it was "PLANNED"

Yes there has also been messages been displayed on ATMs for the last week or so

anniemf2508

hayton2k3 wrote: »

It's funny that you guys are all moaning. Yesterday morning i signed in to online banking and it told me services would be offline. I had to click the box to acknowledge it but i never cared to check times. So it wasn't just something random it was "PLANNED"

funny that when i signed into internet banking yesterday morning (or anytime yesterday) i didn't see any notification or a check box....a failing on natwests part there i think

hayton2k3

stclair wrote: »

Yes there has also been messages been displayed on ATMs for the last week or so

I don't use ATM's and i guess 99% of these use other providers ATM's

@anniemf2508 Yeah it was defo there. Looks like a failing in informing members i guess. Planned service shut down though just not good customer info to inform everyone.

@lauraland "approx" is the key. They said approx not "Actual" Chances are during maintenance they noticed something not right and continued to work on it. Rather than leaving it and it going offline unexpectedly

Lordhightiggythe3rd

it was scheduled between one and half four this morning not for the whole day so it wasnt planned!

poppyjay

stresshead could you not ring the hospital and see if they can arrange transport .do taxi take cards could your mum not ring the taxi firm and pay over the phone or could you write the taxi firm a cheque.Is there a neighbour you could ask to run you in .

Sallyann8486

What a Pain The Whole System is Down untrue!!!! What a dreadful situation!

Yuki60

stclair wrote: »

a lesson to be learnt here always have a back up bank account with some money in it .....

I would imagine a lot of people don't have the funds to have a back up account with money in.