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natwest offline?

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  • jen245 wrote: »
    Me either, although I can access my balances on my Android app

    My iPhone app is working as well - it wasn't earlier, hopefully the main site will be up again soon.
  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 5 November 2011 at 12:07PM
    mazy_m wrote: »
    HI all,

    I noticed yesterday that some direct debits that were meant to have gone out hadn't been paid out of my account. Am I being thick here or if the payments didn't work can I get charges from the companies that are meant to be being paid?

    Cheers Maz

    One day wont make a difference remember the payments wont really leave your account until monday anyway
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    Things do go wrong, RBS and NatWest obviously did not make it go wrong on purpose.

    It's good to see that everyone is so tolerant :rotfl:
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • GRRRR...Still down. Not good on a Saturday is it? busy shopping day
    "If you are going through Hell, keep going" - Winston Churchill
  • pmduk
    pmduk Posts: 10,681 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Well despite it working 20 minutes ago, it's down for me again.
  • Just got hold of someone in Natwest, and I got told that I now need to phone after 12 as they'll then have information to give to me.
  • anniemf2508
    anniemf2508 Posts: 1,848 Forumite
    I know these things do happen and most other saturdays it wouldn't bother me but my Tesco shop today was really important as it has all the stuff in for my sons 5th birthday tomorrow....as an agorophobic i have no way of getting out to get any of this elsewhere and i have no other way of paying for the shopping.
    So i'm sat here living in hope that the system will be back up soon as Tesco have said that if i can still get it delivered this afternoon if i can pay by 1.30pm
  • pmduk
    pmduk Posts: 10,681 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    mazy_m wrote: »
    HI all,

    I noticed yesterday that some direct debits that were meant to have gone out hadn't been paid out of my account. Am I being thick here or if the payments didn't work can I get charges from the companies that are meant to be being paid?

    Cheers Maz

    The NatWest/RBS problems have only occurred today so are unlikely to have been the problem with DDs that failed yesterday.
  • I am talking to a Natwest advisor through the web chat facility, he has advised me to check online banking this afternoon. What the bleep is going on? There are too many different times being thrown into the equation.
    Never judge a book by it's cover!
    I may look well but I am very poorly, I am fed up with being judged because I cannot work. Grrr!!
    I am not looking at them, they just aint real!

    :j:beer::j:p:j:eek::T:):A:(:rotfl:
  • I am absolutely appalled. If I have to cancel my bowel abscess operation I will take legal action against Natwest, I need to have blood tests done today and cannot walk 2.5 miles there. My mum has even tried to send me money. I will not accept anything less than the sodding bank sorting it today or you will be responsible for me losing bowel.
    Never judge a book by it's cover!
    I may look well but I am very poorly, I am fed up with being judged because I cannot work. Grrr!!
    I am not looking at them, they just aint real!

    :j:beer::j:p:j:eek::T:):A:(:rotfl:
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