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natwest offline?

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  • Midzone wrote: »
    And there we have Customer Services for you :)

    Quite. Bloody useless.

    Does stclair work for NatWest? ;)
  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 5 November 2011 at 10:39PM
    Midzone wrote: »
    And there we have Customer Services for you :)

    There are plenty of other banks available on the high street that have a better IT infrastructure than the RBS Group. I would not bank with them unless I had too the customer service is naff. I had to wait 40 mins to get served in a branch the other week totally unacceptable.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Quite. Bloody useless.

    Does stclair work for NatWest? ;)

    No santander :p
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • RBS digital is back up and running! just checked and my tax credits are in, happy days!!
  • jinty271
    jinty271 Posts: 1,542 Forumite
    RBS digital banking is now back up
    I don't know much, but I know I love you ....<3
  • stclair wrote: »
    There are plenty of other banks available on the high street that have a better IT infrastructure than the RBS Group. I would not bank with them unless I had too.

    Examples please.
  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Examples please.

    I always thought LloydsTSB had state of the art computer systems etc Do they not?
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • Midzone
    Midzone Posts: 94 Forumite
    NatWest online banking is now back!
  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Midzone wrote: »
    NatWest online banking is now back!

    Check everything while you can it may go down again :D

    It came up earlier then went down again.............
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Technical Issue 5th November

    **NEW**

    We have been experiencing problems with our online service, which we have been working hard to fix. Please be aware that some services may not be fully available. We hope to resolve as soon as possible.

    We would like to apologise for any inconvenience caused.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
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