natwest offline?

pmduk

Andystriker wrote: »

Here is an idea for anyone who was caught out by this.

Every week put a £1 or even 50p into a tin or a different bank to your main bank. Then do not touch this money and even forget or pretend you don't have it.

After 20 weeks it will be £20 or £10. After 40 weeks it will be £40 or £20.

Then when this happens again, this is the time you remember this money. Its your emergency fund for this sort of thing. You can then hopefully get essentials to see you through.

If you did this, there would be no need to talk about toilet paper or taking legal action against the bank.

Just an idea like

You'd be better putting into an entirely different bank, that way you'd still have atm access.

texranger

System is still down

online banking has this statement

IMPORTANT INFORMATION
We're sorry our Digital, Mobile and Telephone Banking services are currently unavailable. We're working hard to get them back up and running as soon as possible.

We would like to apologise for any inconvenience caused.

newfoundglory

Sounds like RBS and Natwest are having an IT nightmare.... where is the business continuity capability?

hayton2k3

pmduk wrote: »

You'd be better putting into an entirely different bank, that way you'd still have atm access.

And if more than one bank is affected? Like HSBC yesterday, RBS/ULSTER/NATWEST today?

Tin Tin = Win Win.

stclair

Gosh what a day :-)

Its been the hardest day at work ever ;-)

Midzone

I realise that mistakes and technical problems happen but the lack of customer information from Natwest and RBS has been shocking today. The website home pages have no information, Twitter and customer services have been pretty useless.

Not a good day for Natwest and the fact over 12 hours on and still no access to online banking is pretty shocking.

Looking forward to the next instalment of the Customer Charter. Fail.

Helpful Banking could not be a poorer slogan tonight!

david78

stclair wrote: »

Gosh what a day :-)

Its been the hardest day at work ever ;-)

So far! There's always Monday.

callmechar

Ahhh I want to get into my account

stclair

david78 wrote: »

So far! There's always Monday.

Im ringing in sick on Monday lol

GustyGardenGalaxy

Shockingly bad service from NatWest, the lack of information is appalling.

They're going to have to do a LOT of damage limitation on this to prevent customers leaving in their droves.