please add dates if lloyds still owe you,

edited 30 November -1 at 1:00AM in Reclaim PPI & Other Insurance
107 replies 16.8K views
limarslimars Forumite
31 Posts
edited 30 November -1 at 1:00AM in Reclaim PPI & Other Insurance
Started claim 20th may,
letter admitting fault 30 th august
letter calculating refund 8th sept (promised 21 days)

22 days over limit 5 months since i started claim

STILL WAITING ..................


anyone else ??
«13456711

Replies

  • limars wrote: »
    Started claim 20th may,
    letter admitting fault 30 th august
    letter calculating refund 8th sept (promised 21 days)

    22 days over limit 5 months since i started claim

    STILL WAITING ..................


    anyone else ??

    YUP!!!!!!
    Started claim: 26th April
    No letters have arrived....still, so called @ 17th July to see what was happening, told complaint had been upheld, and was due a refund and to allow 21 working days which would have taken it to @ 15th August

    STILL WAITING!!!!!!!!!!:mad: Called them today, still no timescale as to when I can receive payment:mad:
  • Started claim February 2011, claim ignored.
    Resent claim April 2011, claim upheld
    No letter on 31st August, called up to be told one was sent on 12th August (never received).
    Letter dated 5th August with calculations (arrived mid-sept)
    Called 5th September to change payment method to stop any "cheque is in the post" shinnanigans
    Still waiting...
    SPC = £15.54 #1413
    £2 challenge = £22
    DEBT =
    [STRIKE]£5030[/STRIKE] £4488.50 (10%)

  • Pompey254Pompey254 Forumite
    136 Posts
    Ninth Anniversary Combo Breaker
    Initial claim January
    Offer letter 12th august
    Still waiting .....
  • Claim made ........beginning of May
    Acceptance received........29th August
    Calculations letter received ....16th September
    5 weeks later still waiting for payment. Received email back from CEO via Andrea Barry, sorry for delay, huge backlogs, payment being processed, NO TIMESCALE could be given. Still paying PPI on existing loan and cant get a settlement figure until claim is resolved. It seems like everyone is going round in circles and getting nowhere!!!!
  • Perhaps we could also ask anyone who has been paid recently to put their dates as well, so we can see how the payments are progressing.

    Also, if the payment is for a CC or a loan, as from what I can gather, the CC payments are going along quite nicely, the main backlog is with the loans ( someone will probably correct me now !)

    Anyway, my dates (for a loan):

    Started process : May 2011 ( actually December 2007, but re-started 2011)

    Offer letter dated : 22/08/2011

    Calcs letter dated : 16/09/11

    Interest calculated to : 13/10/11

    Current progress: No payment received, but current loan restructured last week
    [STRIKE]
    DFW Nerd number 729
    [/STRIKE]
    Debt Free & Proud
  • Claim submitted: May 2011 (second time after 1st one sent in march went missing)
    Received upheld decision: 30/08/11
    Calculation letter received: 27/09/11

    Payments: Received 4 out of 5 refunds on 17/10/11, called regarding the 5th refund, but no one can tell me anything, coincidentally the payment outstanding is for over £6K.
  • parsnipsparsnips Forumite
    582 Posts
    claim submitted october 2010

    offer letter with calculations 23rd august 2011

    still waiting
  • Loans Claim submitted June 7 2011
    Upheld + calculation received 17 Sep 2011
    Interest calculated to 17th October 2011
    Still awaiting payment.

    I called a few days ago and they asked me to call back in a month. I'm not hopeful. I can see some people have been waiting much longer than me. I'll be writing a separate complaint asking for the additional interest owed.
  • robs1234 wrote: »
    I'll be writing a separate complaint asking for the additional interest owed.

    LMAO!!!! I sent a seperate complaint as been waiting so long and fed up of getting fobbed off every time I called. Phoned up about this complaint as requested a call from manager as soon as my letter was received and had not had call back..........only to be told.......yup, you guessed it, there is a backlog in replying to correspondence, so we have not got to your letter yet as its not showing on system!!!!!!!!!!:mad:

    Good luck with your complaint, as we all need to be doing something now as this Lloyds business is now getting beyond a joke!
  • loan claim started oct 2010
    upheld letter dated 18 aug 2011
    telephoned to change payment method 27 aug 2011
    still waiting for payment......

    Telephoned yesterday and they said they are working on the claims dated 22 aug so it might be another couple of weeks..
    They did say when i received my payment i should ring and ask for the extra interest for the long wait..
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