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Help has my computer had it ?

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  • niceday999
    niceday999 Posts: 1,058 Forumite
    edited 16 October 2011 at 3:59PM
    have deleted mcAfee,,,thanks !:j
    maybe i am getting there
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Wait until someone can go through the whole log first.
    No free lunch, and no free laptop ;)
  • TakeThis
    TakeThis Posts: 2,909 Forumite
    I'm not sure that it is McAfee proper. Possibly just some junk added on when Adobe Flash was updated. Their toolbar is there, along with the ASK toolbar...that won't help with the IE experience.

    I'm leaving it to closed to do the clean up. ;)
  • niceday999
    niceday999 Posts: 1,058 Forumite
    macman wrote: »
    Wait until someone can go through the whole log first.
    i'm just hoping there is nothing personal on there like logged in details or photos, i had a look there......
  • niceday999
    niceday999 Posts: 1,058 Forumite
    TakeThis wrote: »
    I'm not sure that it is McAfee proper. Possibly just some junk added on when Adobe Flash was updated. Their toolbar is there, along with the ASK toolbar...that won't help with the IE experience.

    I'm leaving it to closed to do the clean up. ;)
    oh i do hope someone will help me get rid of all that junk stuff
    thanks
  • closed
    closed Posts: 10,886 Forumite
    edited 16 October 2011 at 4:25PM
    You can burn the photo's to disc using imgburn

    http://www.filehippo.com/download_imgburn/

    The best way of cleaning up a slow or badly infected machine is to backup all your data to an external drive, and do a factory restore using the factory restore partition (see manual or manufacturers website) or Windows disc. The alternative is to do it manually as follows (the list may look daunting, but should take less than an hour of effort (apart from virus scans)) :-

    __________________________________________________

    reset IE to defaults under IE, tools, internet options, advanced

    uninstall ask toolbar

    uninstall SpeedingUpMyPC

    Unless you need them running all the time, use the startup tab in msconfig to disable these items from running at startup (they can always be run manually if needed)

    O4 - HKCU\..\Run: [SPMTray] C:\Program Files\SpeedingUpMyPC\SPMTray.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"

    If you are posting because the machine is slow and haven't done so already, post your physical ram total, commit charge total, commit charge peak by doing CTRL ALT DEL, Task manager, performance - after virus infections this is the principle reason a machine goes slow so this information is important to help you


    This is a general guide on cleaning up infections and speeding up pc's https://forums.moneysavingexpert.com/discussion/2436849

    If you haven't all ready done it, Install Malwarebytes and do a FULL (not quick) scan (after updating it), fix anything found before closing, otherwise you'll have to do it all over again. You may get prompted asking if you want to run the free 14 day trial during install, I suggest you decline this offer, as it will slow things down. If anything was found reboot the machine before continuing. http://www.filehippo.com/download_malwarebytes_anti_malware/



    Scanning with all the scanners above along with your resident scanner should remove most or all infections if there are any present on your machine, below is some specific (optional) advice based on your log which may help to improve speed and tidy things up.
    __________________________________________________


    Install and run ccleaner (untick the google toolbar during the install). Untick the "windows log files" box, under the system heading before cleaning. Also Tick the java cache tick box under CCleaner, applications, internet to wipe the java cache which sometimes hides infections. http://www.piriform.com/ccleaner/download/slim

    Install and run startuplite, accept suggested changes - http://www.malwarebytes.org/StartUpLite.exe

    Disable ctfmon - control panel, regional and language options,languages, details, advanced, tick the Turn off advanced text services, ok

    Click the java icon in control panel, advanced, misc - untick java quick starter, and untick place icon in task bar

    Click the java icon in control panel, updates, untick check for updates

    __________________________________________________

    __________________________________________________

    Using Hijackthis, tick and fix these entries

    O16 - DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} (Device Detection) - http://www.logitech.com/devicedetect...etection32.cab
    O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
    O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - http://bq.bp.2020.net/Core/Player/20...erAX_Win32.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - O16 - DPF: {888078C6-70B2-4F88-8EE7-1F50DDEA6120} (CeWe Color AG & Co. OHG Control) - -oO16 - DPF: {A9CF3378-D60E-40A8-927D-7EA0D5B0AA98} (Bonusprint Image Uploader Version 6.x Control) - O16 - DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} (Image Uploader 3.0 Control) - O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) -
    O16 - DPF: {CAC677B6-4963-4305-9066-0BD135CD9233} (IPSUploader4 Control) -O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) - O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll


    O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)
    O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)

    O9 - Extra button: (no name) - CCFB3B67-EAD4-4822-AE08-1366C524178A - (no file) (HKCU)

    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    __________________________________________________

    Uninstall any IE toolbars (browser helper objects or BHO's) in Control panel, or Firefox plugins that you don't need. This is a list of the IE BHO's evident in the log, (firefox plugins don't show up in hijackthis)

    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

    __________________________________________________



    This is a list of (or remnants of) security software evident in your log, you may wish to uninstall these in Control Panel (add/remove programs or programs/features) to keep your PC running smoothly, too much overlapping or bloated security or useless tuning software can have a drastic effect on performance - always leave one resident scanner running (eg avast/avira etc)

    ---- rapport

    C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

    ---- mcafee

    C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
    c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
    O16 - DPF: {CAC677B6-4963-4305-9066-0BD135CD9233} (IPSUploader4 Control) -O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) - O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe

    __________________________________________________

    __________________________________________________

    Download and install cleanmem http://www.pcwintech.com/cleanmem (download direct download). In windows explorer, go to c:\windows\tasks, click on the clean system memory task, schedule, advanced, and change it from every 30 minutes to every 5 minutes, then ok, ok. Find c:\program files\cleanmem\mini_monitor, run it and right click the icon (near the clock) to set it to automatically run at startup, show percentage to keep an eye on your ram use. If your machine is still slow after doing everything listed, post your commit charge and installed physical ram details from task manager performance

    __________________________________________________

    start, run, services.msc, disable these services UNLESS you use them. (make a note of any services you disable,if you have any problems related to these services subsequently, simply re-enable them)

    SSDP Discovery Service
    Remote Registry
    WebClient
    Distributed Link Tracking Client

    Also disable these services if you don't use them by running msconfig, services tab (or uninstall the underlying software)

    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

    C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\Networ kLicenseServer.exe
    O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\Networ kLicenseServer.exe

    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe

    C:\Program Files\WinPcap\rpcapd.exe (I suggest you uninstall this software completely)

    __________________________________________________



    Uninstall any software for equipment that you know longer use, eg old printers/phones/camera's/adsl usb modems/sony erricson"

    some of that virgin broadband software could probably go, how is the machine connected to the router?
    __________________________________________________

    When you've done all that, post a fresh hijackthis log and try iplayer again
    !!
    > . !!!! ----> .
  • niceday999
    niceday999 Posts: 1,058 Forumite
    closed wrote: »
    You can burn the photo's to disc using imgburn

    http://www.filehippo.com/download_imgburn/

    The best way of cleaning up a slow or badly infected machine is to backup all your data to an external drive, and do a factory restore using the factory restore partition (see manual or manufacturers website) or Windows disc. The alternative is to do it manually as follows (the list may look daunting, but should take less than an hour of effort (apart from virus scans)) :-

    __________________________________________________

    reset IE to defaults under IE, tools, internet options, advanced

    uninstall ask toolbar

    Unless you need them running all the time, use the startup tab in msconfig to disable these items from running at startup (they can always be run manually if needed)

    O4 - HKCU\..\Run: [SPMTray] C:\Program Files\SpeedingUpMyPC\SPMTray.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"

    If you are posting because the machine is slow and haven't done so already, post your physical ram total, commit charge total, commit charge peak by doing CTRL ALT DEL, Task manager, performance - after virus infections this is the principle reason a machine goes slow so this information is important to help you


    This is a general guide on cleaning up infections and speeding up pc's https://forums.moneysavingexpert.com/discussion/2436849

    If you haven't all ready done it, Install Malwarebytes and do a FULL (not quick) scan (after updating it), fix anything found before closing, otherwise you'll have to do it all over again. You may get prompted asking if you want to run the free 14 day trial during install, I suggest you decline this offer, as it will slow things down. If anything was found reboot the machine before continuing. http://www.filehippo.com/download_malwarebytes_anti_malware/



    Scanning with all the scanners above along with your resident scanner should remove most or all infections if there are any present on your machine, below is some specific (optional) advice based on your log which may help to improve speed and tidy things up.
    __________________________________________________


    Install and run ccleaner (untick the google toolbar during the install). Untick the "windows log files" box, under the system heading before cleaning. Also Tick the java cache tick box under CCleaner, applications, internet to wipe the java cache which sometimes hides infections. http://www.piriform.com/ccleaner/download/slim

    Install and run startuplite, accept suggested changes - http://www.malwarebytes.org/StartUpLite.exe

    Disable ctfmon - control panel, regional and language options,languages, details, advanced, tick the Turn off advanced text services, ok

    Click the java icon in control panel, advanced, misc - untick java quick starter, and untick place icon in task bar

    Click the java icon in control panel, updates, untick check for updates

    __________________________________________________

    __________________________________________________

    Using Hijackthis, tick and fix these entries

    O16 - DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} (Device Detection) - http://www.logitech.com/devicedetect...etection32.cab
    O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
    O16 - DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 3D Viewer) - http://bq.bp.2020.net/Core/Player/20...erAX_Win32.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - O16 - DPF: {888078C6-70B2-4F88-8EE7-1F50DDEA6120} (CeWe Color AG & Co. OHG Control) - -oO16 - DPF: {A9CF3378-D60E-40A8-927D-7EA0D5B0AA98} (Bonusprint Image Uploader Version 6.x Control) - O16 - DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} (Image Uploader 3.0 Control) - O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) -
    O16 - DPF: {CAC677B6-4963-4305-9066-0BD135CD9233} (IPSUploader4 Control) -O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) - O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll


    O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)
    O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)

    O9 - Extra button: (no name) - CCFB3B67-EAD4-4822-AE08-1366C524178A - (no file) (HKCU)

    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    __________________________________________________

    Uninstall any IE toolbars (browser helper objects or BHO's) in Control panel, or Firefox plugins that you don't need. This is a list of the IE BHO's evident in the log, (firefox plugins don't show up in hijackthis)

    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll (file missing)
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

    __________________________________________________



    This is a list of (or remnants of) security software evident in your log, you may wish to uninstall these in Control Panel (add/remove programs or programs/features) to keep your PC running smoothly, too much overlapping or bloated security or useless tuning software can have a drastic effect on performance - always leave one resident scanner running (eg avast/avira etc)

    ---- rapport

    C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

    ---- mcafee

    C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
    c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
    O16 - DPF: {CAC677B6-4963-4305-9066-0BD135CD9233} (IPSUploader4 Control) -O16 - DPF: {D8575CE3-3432-4540-88A9-85A1325D3375} (e-Safekey) - O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe

    __________________________________________________

    __________________________________________________

    Download and install cleanmem http://www.pcwintech.com/cleanmem (download direct download). In windows explorer, go to c:\windows\tasks, click on the clean system memory task, schedule, advanced, and change it from every 30 minutes to every 5 minutes, then ok, ok. Find c:\program files\cleanmem\mini_monitor, run it and right click the icon (near the clock) to set it to automatically run at startup, show percentage to keep an eye on your ram use. If your machine is still slow after doing everything listed, post your commit charge and installed physical ram details from task manager performance

    __________________________________________________

    start, run, msconfig, select services tab, disable these services UNLESS you use them. (make a note of any services you disable,if you have any problems related to these services subsequently, simply re-enable them)

    SSDP Discovery Service
    Remote Registry
    WebClient
    Distributed Link Tracking Client

    Also disable these services if you don't use them by running msconfig, services tab (or uninstall the underlying software)

    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

    C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\Networ kLicenseServer.exe
    O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\Networ kLicenseServer.exe

    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe

    C:\Program Files\WinPcap\rpcapd.exe

    __________________________________________________



    Uninstall any software for equipment that you know longer use, eg old printers/phones/camera's/adsl usb modems/sony erricson"
    __________________________________________________

    When you've done all that, post a fresh hijackthis log and try iplayer again
    wow ! what can i say.....thanks !!!!!!!
    i will do all of the above and get stuck in and let you know how it goes !:j:j
  • googler
    googler Posts: 16,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    niceday999 wrote: »
    they are all in "my pictures"

    Right-click on My Pictures, and click Properties in the menu - what does it say the size is?
  • spakkker
    spakkker Posts: 1,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    No. 8 in the speedup thread - Install and run startuplite, accept suggested changes. http://www.malwarebytes.org/StartUpLite.exe

    You have a lot of stuff running that isn't needed all the time, this should help.
    Also just uninstall any programs in add/remove you don' need -esp. toolbars


    edit - must type faster!!
  • niceday999
    niceday999 Posts: 1,058 Forumite
    Unless you need them running all the time, use the startup tab in msconfig to disable these items from running at startup (they can always be run manually if needed)

    O4 - HKCU\..\Run: [SPMTray] C:\Program Files\SpeedingUpMyPC\SPMTray.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"
    how do i disable these coz they do my head in on start up i have to close them all done. is it tools and then ?
    where is the start up tab ?
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