Co-Op bank - £200 if you switch to them

10_66

Have just checked account and the £200 is now sitting in it, despite me having received a letter yesterday telling me I wasn't eligible (which was rubbish). It wasn't there this morning. It's not there now either, 'cause I've just transferred it out and will close tomorrow.

Switching completion date 11 November

£800 payments made:
18 Nov
16 Dec
16 Jan
15 Feb

enevel

Just spoken to Co-op about my payment (transfer date, or whatever it's called, 16th Nov - nothing received yet). The staff haven't a clue what is going on, and seem to be receiving loads of calls about this. One fella I spoke to said there had been a problem with 420 customers (which would equate to £84,000 of missing funds). I suspect from reading here that the problem is far more widespread.

What an absolute PR disaster for Co-op. Have to say that my four-month experience of their bank is that I wouldn't touch them with a bargepole.

10_66

enevel wrote: »

...What an absolute PR disaster for Co-op. Have to say that my four-month experience of their bank is that I wouldn't touch them with a bargepole.

I have to say I wouldn't use them either. After receiving their in-eligible letter yesterday (because their switching team had c*cked up), when I was eligible, I was asked during the 'phone call trying to sort it out, would I like to use their switching team to transfer my direct debits from my other bank (not the one I switched from). Ermm, NO, I wouldn't. Even if I had been going to use this as my main account (which I wasn't), I'd do the transfers myself to make sure they went through properly.

hillendale

what a c**k up they have made, most of us still none the wiser regards the £200 so called bonus the list of !!!!ed off customers who have switched seems to be growing by the day. When you call them they don't have a clue on when or if you will get the 'bonus'
Why do banks offer such special offers that leaves them with an end result like this ...........................................................

Saints2011

There is currently 400 people who have not recieved the £200.00 although they meet the criteria the system has declined it. Co Op are aware and this will be resolved asap

horngkai

my wife has not received a payment and no letter saying she is rejected. Does that means she might get it still?

Hurri

horngkai wrote: »

my wife has not received a payment and no letter saying she is rejected. Does that means she might get it still?

I'm in the same situation, no payment yet and no letter. Switching date was 17/11/2011, made qualifying payments (salary) on 30/11, 23/12, 31/01

HappyMJ

horngkai wrote: »

my wife has not received a payment and no letter saying she is rejected. Does that means she might get it still?

No idea....I'd place my money on the end of March though.

zermattbusby

:j GOOD NEWS GUY'S :beer:

having received the dreaded 'sorry not eligible' letter yesterday. Guess what's just appeared in my account?


Many thanks for all the help.


Good luck and keep checking your a/c

ejv

My switch date was 9/11/11.
Remitted £800 each in Nov;Dec;Jan and Feb
Hasn't received any letter or the reward yet:(