Co-Op bank - £200 if you switch to them

u704446

Why can't they make the Ts&Cs for these offers crystal clear?! Or do they deliberately make them open to mis-interpretation :mad:

amsterdamgroove

u704446 wrote: »

Why can't they make the Ts&Cs for these offers crystal clear?! Or do they deliberately make them open to mis-interpretation :mad:

Could be... does anyone know if this governed by computer software or manually annotated? It's a serious task if this is done manually...

Frogletina

Frogletina wrote: »

Got mine today :j

Goonie wrote: »

When people pos that they've got theirs could they also post their completion date and payment dates please?

My completion date was 17/11

First payment 22/11 £650 £150

Second payment 6/12 £850

Third payment 19/12 £800 (in case previous one too early)

Fourth payment 23/1 £800

Fifth payment 20/2 £800

£200 received 27/2

bangragal

I'm starting to think I won't be getting it either, as I read it as calendar months - to be fair I think it needed to have been more specific

My dates are:
16/11 - switch date
17/11 - £800 deposit
06/12 - £800 deposit
04/01 - £800 deposit

u704446

bangragal wrote: »

I'm starting to think I won't be getting it either, as I read it as calendar months - to be fair I think it needed to have been more specific

Mabye worth putting a quick £800 in today for February? ... you never know.

bangragal

Well I just phoned CS - she seemed to think I'd met the eligibility but payments can be anytime between 15th feb and 15th March - so I guess will just have to wait and see.

WillBanyard

I called today as I was told last time I called that I would get my incentive by "the end of February". The person I spoke to seemed very confused and ill-informed. He first checked I was eligable and confirmed that I was, but also told me that a load of letters have just been sent out, telling customers that they are not eligable, even though they are. He said I would receive such a letter in the next few days, but to ignore it.

I will be making another £800.00 deposit at the start of March, just in case, and that will mean I have made deposits of this amount in five different calender months; slightly more than the three they apparently requested on application. I'm just not willing to take a chance and possibly lose my £200.00! Oh, did I mention the customer services advisor also claimed I had no direct debits or standing orders on this account at one point?

I was getting a bit frustrated so pressed him for the date I would be paid. He was unable to give me an answer, and unable/unwiling to put me through to anyone else, saying that nobody in the entire organisation knows the dates when incentive payments will be made. His best estimate was "around about the 15th of March, as you switching was completed on the 15th of November".

I couldn't understand how nobody there knows when payments are made. If it's done automatically, then it will be down to a computer programme, and if it's done manually, surely there's some sort of organisation behind it. Either way, not the kind of organisation I'd expect from a bank that is responsible for a lot of people's money!

Paragon

What, if any, is the difference betweeen "completion date" and "transfer date"?

My transfer date was 17th Nov, and I paid £800 in on 24th Nov, 23rd Dec & 28th Jan but no £200 yet in my acccount...

Goonie

Been thinking about this throughout the day and am wondering, if the payment has to be within a month of completion date (e.g. 15/11/11 - 14/12/11) that would suggest Novembers payment would have to be some time from 16th Nov onwards until the 14th December but what if the completion date was 29th Nov? How would you make a payment in Feb that was before this date???

amsterdamgroove

Goonie wrote: »

... if the payment has to be within a month of completion date (e.g. 15/11/11 - 14/12/11) that would suggest Novembers payment would have to be some time from 16th Nov onwards until the 14th December

According to the legal definition of month, November's payment would have to be done from the 16th to the 15th of December, and not the 14th of December. This is at least my interpretation of the law.