Co-Op bank - £200 if you switch to them

Autumn86

Is this offer open online at the moment?

ejv

Autumn86 wrote: »

Is this offer open online at the moment?

Was withdrawn in a month ?15 Nov 2011

lju

Shenanigan wrote: »

So originally they told you '15th April' and now, only once you've actually phoned them have they realised you aren't entitled to it anyway? Ridiculous.

Exactly. They were not interested in doing anything at all until I informed them that the switch not completing in 14 days was down to them and not me. He then said as it was only 1 day over he thinks I will get the £200 but he is not authorised to do it hence complaint being made.

noh

lju wrote: »

Exactly. They were not interested in doing anything at all until I informed them that the switch not completing in 14 days was down to them and not me. He then said as it was only 1 day over he thinks I will get the £200 but he is not authorised to do it hence complaint being made.

There was no requirement for the switch to be completed in 14 days. Mine took nearly 2 months and I have received the £200.
The requirement was that the switch was applied for within 14 days of account opening.

lju

noh wrote: »

There was no requirement for the switch to be completed in 14 days. Mine took nearly 2 months and I have received the £200.
The requirement was that the switch was applied for within 14 days of account opening.

Even better! I recorded the phone call anyway so it will be interesting if they refuse the £200 given the manager has lied to me.

ejv

lju wrote: »

I recorded the phone call

Bravo........:D

Gromitt

lju wrote: »

Even better! I recorded the phone call anyway so it will be interesting if they refuse the £200 given the manager has lied to me.

Did you inform them that you were recording the phone call? If not then you could be in trouble should you depend on that recording.

lju

Gromitt wrote: »

Did you inform them that you were recording the phone call? If not then you could be in trouble should you depend on that recording.

I have truecall and always inform every company I telephone that I will be recording the call :T

Gromitt

Fair enough and good on you. Lets see them try and squeeze their way out of this one.

cptncanary

"SPITTING FEATHERS" doesn't even come close; I've just been told that I'm not eligible for the £200 switching fee, as I didn't open the account in October and use the switching service within 14 days.

UN-BE-LIEVABLE :mad::mad::mad::mad::mad: