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£120 warm home discount

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  • savemoney
    savemoney Posts: 18,125 Forumite
    Part of the Furniture 10,000 Posts
    I rang BG on Saturday afternoon after 1.30 minutes I gave up on hold. I emailed them instead. I got a call on Sunday from BG to ring them on 0800 0728625 seems just a standard phone number when I rang today

    I gave up after 15 minutes again on hold
    Holmesgroove they phoned me back after I emailed them yesterday. They called me back today, asked if I was on things like housing benefit council tax benefit job seekers and dla etc. I get DLA, council tax credit and child tax credit so I meet their criteria, they didnt go into it in any depth. Try emailing them.
  • savemoney
    savemoney Posts: 18,125 Forumite
    Part of the Furniture 10,000 Posts
    After 1 hour 20 minutes on hold finally spoke to BG rep

    They told me that I will automatically be on it due to having a disabled person at home but it wont apply until early next year. In the mean time I will get a letter at end of year informing me of this

    As I am on essentials tariff already, the £120 applies to winter bill and I will come off essentials as that is ending and on standard tariff so I will pay more. I been told I can switch to internet based tariff if I wish and still get the £120 discount
  • savemoney
    savemoney Posts: 18,125 Forumite
    Part of the Furniture 10,000 Posts
    BG also told me that social tariffs are ending, they told me its the regulator that wants them to end
  • ponymad_3
    ponymad_3 Posts: 583 Forumite
    For anyone on EON , they are apparently giving out the wrong information and have at least 5 versions going. I guess this will get sorted. It seems a totally ridiculous situation not to make it clearer what people are needing to do. I m sure it would save time and money (in man houirs) for the companies if they posted clearly on their sites what people need to do or not do !
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    savemoney wrote: »
    BG also told me that social tariffs are ending, they told me its the regulator that wants them to end
    My impression from posts on here is that the social tariffs have not always been the cheapest they have just appear to be aimed at those in need who cant/dont use the internet.

    May if we all took some time to help our friends and familty without internet access or who are not PC savvy to find the best deals then maybe this would help people save more money that some of these social tariffs whilst still getting the £120 rebate.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • savemoney
    savemoney Posts: 18,125 Forumite
    Part of the Furniture 10,000 Posts
    edited 10 October 2011 at 4:46PM
    Some arent the one I was on I got £50 one off payment and also £40 I think for being on there tarrif you supplied meter readings this was one off payment too paid on 13th month

    You can switch to web saver account and still get the £120 credit

    With two price rises this year I have been seriously considered changing but when I did a search the maximum saving is now £99 with SP Online Energy Saver 16.

    Haven't factored in any cashback yet

    BG web saver saving compared with essentials tariff is £25

    My current annual bills are

    Your current annual bill

    Annual gas usage (15,981kwh) £686
    Annual electricity usage (5,211kwh) £612
    Total £1,298


    spiro wrote: »
    My impression from posts on here is that the social tariffs have not always been the cheapest they have just appear to be aimed at those in need who cant/dont use the internet.

    May if we all took some time to help our friends and familty without internet access or who are not PC savvy to find the best deals then maybe this would help people save more money that some of these social tariffs whilst still getting the £120 rebate.
  • deutsch
    deutsch Posts: 398 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    is this £120 credit or up to £120 off? so i.e your winter bill doesn't reach £120, you won't get extra added on?

    just curious as my father is on guarantee pension credit.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If it's paid automatically, then it wil lbe done as a credit of £150 against the bill.
    How could anyone not spend £150 on fuel through a winter quarter?
    No free lunch, and no free laptop ;)
  • Gave up and emailed them am fuming if I miss out.

    - should have read this ages ago, and got in ahead of the pack :D
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
  • ponymad wrote: »
    For anyone on EON , they are apparently giving out the wrong information and have at least 5 versions going. I guess this will get sorted. It seems a totally ridiculous situation not to make it clearer what people are needing to do. I m sure it would save time and money (in man houirs) for the companies if they posted clearly on their sites what people need to do or not do !

    Not 5 but 2 and all companies have 2 ::

    • A Core Group – this would be the majority of spend from energy suppliers over the four years of the scheme (2011-12 to 2014-15). These are a well-targeted group of the poorest pensioners who have a high propensity to fuel poverty and a higher risk of excess winter deaths. This section of the model would build on the 2010 Energy Rebate Scheme, a successful data matching pilot between DWP, DECC and the six major energy suppliers that resulted in an £80 rebate being provided to over 200,000 of the poorest pensioner households this year.

    • A Broader Group – whilst the Core Group have a high tendency to be fuel poor, it is recognised that other groups are at risk of fuel poverty. The proposals would therefore also ensure some support will be available for other groups of vulnerable consumers.
    Disclaimer : Everything I write on this forum is my opinion. I try to be an even-handed poster and accept that you at times may not agree with these opinions or how I choose to express them, this is not my problem. The Disabled : If years cannot be added to their lives, at least life can be added to their years - Alf Morris - ℜ
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