Egg to Barclaycard Transition Update

david78

Jim28 wrote: »

Dear all

I have transferred from Egg Money to Barclaycard World MasterCard - does anyone know whether £1 monthly Barclay's fee still applies?

Cheers

Jim

I don't think there is a fee.

SuiDreams

DocProc wrote: »

Just gone in and checked everything: User friendly site 9/10 with nice graphics too (9/10). Cash back is running and a balance is showing. (10/10)

My old Egg Money card balance is OK but missing the most recent transactions for the weekend (9.5/10). Even the DD to pay off the card in full was already set up too. (11/10)

So, all OK except they had my OH's D of B as 1 January 1810. (0/10) So I rang up on 0800 917 7277 and their CS guy (in the Philippines, would you believe!) has just modernised her a tadge for me. (10/10)

Off now to give it a whirl at Tesco, where I will also change the PIN too.

They think my OH is over 200 years old as well

Fingerbobs

I actually like the new Barclaycard web site. Slightly over-engineered in places, but still quite usable, and quick to respond, despite the probable high demand at the moment.

I'm quite impressed they've transferred all the transaction history over, too. Wasn't expecting that.

Changed the PIN today, but haven't used the new card yet.

All-in-all, experience is positive so far.

mbailey

I just created an account for mybarclaycard and now when I log in I get this:

"System Error
We're sorry there was a problem - we were unable to process your request and as a precaution you have been logged out. Please log back in to continue using mybarclaycard.
If this problem persists please contact Internet Customer Services
on 0844 556 0105 (+44 1452 828 001 when calling from abroad)
between 8am and 10pm, 7 days a week. "

Anyone else had this?

miller

Registering for Barclaycard Secure went wrong on the first occasion (can't connect to server), but was successful on the second attempt.

notts_phil

Site is saying payment has not been made but direct debit left as normal. Don't want credit file being messed up!!!

immoral_angeluk

Logged onto to mybarclaycard today and can still only see my old barclaycard, not the new (egg) one. I'm presuming they'll work out the kinks over the next few days.

Fruit_and_Nut_Case

mbailey wrote: »

I just created an account for mybarclaycard and now when I log in I get this:

"System Error
We're sorry there was a problem - we were unable to process your request and as a precaution you have been logged out. Please log back in to continue using mybarclaycard.
If this problem persists please contact Internet Customer Services
on 0844 556 0105 (+44 1452 828 001 when calling from abroad)
between 8am and 10pm, 7 days a week. "

Anyone else had this?

Yes. Several people have mentioned this.

Yolina

Having problems setting up Barclaycard Secure - I'll try again tomorrow or in a few days.

I also have another slight issue in that my first name is long (hyphenated!) and whilst Egg accepted the full length, when I checked my personal details on My Barclaycard, they've cut a few letters off the end - I guess they have a limit on the number of characters :rotfl: I've sent them a secure message asking them to change my first name to just the part before the hyphen, I'll see how long that takes.

My DD left my current account today showing as payment to Egg...hope it finds its way to Barclaycard with no issues...

Fruit_and_Nut_Case

david78 wrote: »

Is anyone else finding they can't view recent purchases? When I click to do this is generates a system error and logs me off as a precaution.

I have used the card today.

Yes. Several people have mentioned this.