Egg to Barclaycard Transition Update

OllyM

If the cards are still attached to the letter I would imagine the primary cardholder's card would be on the left, and the additional cardholder's card would be on the right. It's how I've received a pair of cards from Barclaycard before.

lisyloo

It really shouldnt be this hard

What carrying two cards instead of one?
To be honest I think you're making a big deal of it. You can either phone them up or take the cards to a machine, it's not bamboo splinters under the fingernails is it.

I agree we don't live in a perfeect world.
I didn't particualrly like having the cards a month early. I feel it's a security risk as we have to store the PINS until the 7th November.
However I jsut put them on the shelf and got on with life.
If I don't like Barclaycard enough to sacrifice the 1% then I'll simply close the card.
Vote with your feet if you don't like it, but to be honest one phone call it's not the end of the world.

Fruit_and_Nut_Case

lisyloo wrote: »

Assuming you both have different pin numbers it may be easiest to find which is which at a cash machine (I think you can cancel and not take any cash).

Doesn't even have to be a cash machine. If you have one of these internet security thingies that look like a calculator you can check PINs in that. I have one from Nationwide and was able to check my new BC PIN.

miller

Fruit_and_Nut_Case wrote: »

Doesn't even have to be a cash machine. If you have one of these internet security thingies that look like a calculator you can check PINs in that. I have one from Nationwide and was able to check my new BC PIN.

The NatWest one I got for their e-Savings account allows you to change the PIN (well, for their access card anyway).

silvercar

PINs arrived in separate envelopes. The additional cardholders addressed to "c/o address" the main one "address". (Address in full-obviously, but without the c/o).

silvercar

We have a real problem.

OH is going to be abroad travelling over the 7th number. So no opportunity to change PIN until return. So will need to store PIN number somewhere and carry both cards. Plus the egg card guaranteeing flights and hotel room will become invalid during time away.

thenudeone

silvercar wrote: »

We have a real problem.

OH is going to be abroad travelling over the 7th number. So no opportunity to change PIN until return.

It's dead easy to store PINs securely in written form.

Just write the letters A-Z in one line on a sheet of paper.
Then choose a four letter word or sequence of letters (like your car number plate)
Then write your pin under the corresponding letters of the word, backwards if you prefer.
Then fill in the remaining 22 spaces with numbers chosen at random, with the same pen, making sure that each number from 0-9 is used at least once in the 26 spaces.

This can safely be stored with the card because without knowing the word or letter sequence, the PIN is completely hidden.

I can't help with the problems to bookings caused by the card number change.

marvin

I used to store my pins as telephone numbers

dastreet

Is there any thing I can do to rectify a difficult situation.
For probably 10 years I have had an Egg Credit Card with a £15,000 credit limit, I have always made at least the minimum payment and very often brought it back down to nothing. As self employed it is incredibly useful for my work and keeping things ticking over while waiting for payments and expenses to come through. With out any prior warning Barclaycard have told me that they will not be issuing me with one of their cards when they take over on November 7th. Not only that even though my Egg Card was due to run until October 2013, Barclaycard will close it on November 7th.
This is not the first time Barclaycard have behaved this way with me, when they took over the Sky Credit Card business a couple of years ago, they did exactly the same thing, even though with both Egg and Sky I have and had been an exemplary customer. Is there any thing I can do about this or is it just another case of Bankers riding roughshod over decent people?

marvin

Dastreet

Nothing you can do if they do not want to do business with you that is their prerogative.

I was surprised that Barclays gave me a card they have always turned me down when I have applied directly.