MSE News: Ryanair 'sticks two fingers up at passengers' with new card fees

NFH

Once we get to 1st November, if Ryanair advertises fares and fails to mention the additional £6 fee with equal prominence, will Ryanair be prosecuted under the Consumer Protection from Unfair Trading Regulations 2008? They will be in breach of Section 5 subsections 2 and 4(g). The £6 fee is payable whether or not you use a Ryanair Cash Passport card, because that's also the fee for buying the card. It's irrelevant that the £6 fee is refunded in vouchers because it represents a compulsory purchase of Ryanair's products or services. In other words, the £6 fee cannot be avoided. It's high time that the relevant enforcement authorities carried out their duties under Section 19.

metalstardust

It's time they were forced to show the final price on the first screen you look at.

I used to take 4 flights a year with them but not this year.
They have lost my business.

Jonnytwotimes

jonmimir wrote: »

I don't understand why the MSE website gives this horrible rip-off company free advertising space almost every week banging on about the "sale" they are offering. Ryanair are like those sofa companies: there is always a "sale" but unlike the sofa companies they trick customers into paying full price with all their nasty (ought to be illegal) hidden fees and surcharges.

I really hope MSE will realise they're being taken for a ride by this unethical company and STOP giving them free column space in every newsletter. Everyone knows Ryanair advertise flights for 1p, but they also know that 1p really means £80 after the hidden charges are slapped on. I'm personally sick of it and it makes me sad that MSE editors still seems to fall for the trick, passing on "hot news" about a "bargain" that does not exist.

Absolute Rubbish ! Every time Ryanair advertise a low fare you can click a link that will tell you exactly how to get it at the advertised fare, which I and others have done on numerous occasions. 1p flights and 9.99 flights do exist and are easily obtainable.

I fly Ryanair regular and this year so far I have had Krakow £70 for 2 people return, Dublin 9.99 return for 1 , and just recently booked Dublin for £60 for 2 return. Did I have to jump through a few hoops I guess I did, I could only take hand luggage, I had to use a prepaid Mastercard a small price to pay for giveaway prices.

Now lets compare that to rail travel, this year it cost me £80 from Kent to leeds and £30 from Kent to London.

Yes all the extras and jumping through hoops are annoying and its a pity I will have to get another Mastercard and I do think Ryanair are greedy but its the same difference as people collecing points, coupons and codes to get bargains.

What I find more annoying is people ranting and raving that you cannot get the advertised fares when you quite clearly can, who have probably never even tried but they just like to jump on the "I hate Ryanair bus".

sweeney

It is clear to anyone with any grey matter in their heads that Ryanair don't give a !!!! about their passengers, that they are looking for every which way to rip off their passengers yet they, and other companies like them, seem frequently to feature in MSE emails - which means to my mind that MSE is effectively promoting them.
It's hard to take MSE seriously when it does this all the time.
I will never fly Ryanair, I will never buy a Murdoch product- and I'll do my damnedest to avoid Using Tesco wherever possible.
MSE would be more credible if it though a little more about the long term consequences of always going for the cheapest product.
Rant over ;-)

sweeney

Couldn't agree more

richardw

sweeney wrote: »

the long term consequences of always going for the cheapest product.

What are they then?

antenna

(QUOTE) but those that travel regularly with Ryanair will know exactly what to expect in terms of service & price so why are you still complaining. (QUOTE)

WE will no longer be able to avoid the costs involved with owning the payment card.
My Fairfx card was free,free to top up and free to use for ryanair.....this new card will cost to buy and use.

NFH

Jonnytwotimes wrote: »

Now lets compare that to rail travel, this year it cost me £80 from Kent to leeds and £30 from Kent to London.

That's not a good comparison, because train companies don't use higher paying passengers to subsidise lower paying passengers, at least not to any significant extent compared to airlines. When you pay Ryanair without a card surcharge, you are being subsidised by those who do pay the card surcharge; likewise when you pay a low headline fare, you are being subsidised by those who pay a high headline fare. The price you pay for rail travel more closely reflects the average cost per passenger, whereas this is not true of air fares, nor of card surcharges. Also the card surcharges do not reflect the cost of accepting the payment method, especially as prepaid MasterCards actually cost Ryanair more to accept than debit cards. Until now, Ryanair's choice of "free" payment method has been based on the payment method's obscurity rather than its cost of accepting it.

Alex_Green

Ryanir and other budget carriers rely on their image for being cheap - but in fact I have discovered that on numerous occasions they are not the best value. It is ALWAYS well worth while looking at other airlines including national carriers such as BA because their all inclusive prices are very competitive and are simple to understand. Plus they take you to useful airports with excellent onward links at reasonable prices unlike Ryanair that will dump you at some God-forsaken airport miles from the city it tries to convince you that it serves. All these extra costs soon add up to become more than the national or regional airlines.

2sides2everystory

It strikes me that Ryanair behaves exactly like the rioters - they create trouble this way and that way and smash and grab when they know the OFT and other regulators are simply overwhelmed by reports of such behaviour and already swamped by attempting to prosecute what these anti-social citizens have been doing already.

I say hold a quick-fire court hearing at midnight tonight and take away this lawless snotty-nosed kid's accommodation at all taxpayer subsidised airports and all UK taxpayer subsidised aviation fuel bowsers in the morning.

Bye bye Ryunfair