Help cleaning up please.

closed

some of the other may appear if you login as the other user, but I would concentrate on the av/rapport/cleanmem suggestions first.

nickyt

I have gone to remove Rapport but it is saying that it has stopped 62 events while protecting you

no of blocked cookie access events 1
no of credentials submission events 60
no of password keystrokes events 1

closed

marketing.

nickyt

Should I uninstall microsoft essentials

closed

see above.

nickyt

I thought the av bit ment get avast, so wondered if I had to un install the other first

closed

av= antivirus, so yes download avast, uninstall mse, install avast, register avast.

download and install cleanmem

Disable ctfmon - control panel, regional and language options,languages, details, advanced, tick the Turn off advanced text services, ok

Click the java icon in control panel, advanced, misc - untick java quick starter, and untick place icon in task bar

Click the java icon in control panel, updates, untick check for updates

nickyt

sorry if I am being thick but should I get rid of the anti virus I have on here before getting the avast

closed

see post 48

macman

I don't think you should be doing anything more until you have made a back up, especially since you have said that the PC is used for business purposes.
The advice that you have been given is sound, but some of the the tasks may be ambitious for you, given that you don't seem to know how to remove programs through Control Panel.