The one thing I am REALLY annoyed about is that since the 'upgrade' I am no longer able to use the 18185 override code so ALL calls must go through the TalkTalk line which is much more expensive than the 18185 option. A friend of mine has had the same experience. She phoned TalkTalk and they said there was no block on the phone, it must be a 18185 problem - which I seriously doubt. We'll call them in the next week and try to sort it out - probably won't have much joy given the not-too-good customer service which exists.
Has anyone else had this problem with using an override code? If so, have you been able to sort it out (and how did it get sorted)?
Govt has introduced a £273 flat fee
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