Please help - computer at a virtual standstill!

ddoris

Get process explorer - it's like a more detailed version of device manager and see what is hogging your cpu .
http://technet.microsoft.com/en-us/sysinternals/bb896653

Let us know what is using cpu.

melbury

ddoris wrote: »

Get process explorer - it's like a more detailed version of device manager and see what is hogging your cpu .
http://technet.microsoft.com/en-us/sysinternals/bb896653

Let us know what is using cpu.

Have tried but it won't even download that. I was on the phone to Orange for ages and he couldn't sort it out - it won't even do the broadband speed test. It is taking about 1-2 min for a page to load. I just can't understand what has happened to it.

I have run another full scan but it says no threats detected, which is why I wanted to try the Malwarebytes, but can't:mad:

Perhaps the processor is just dying?

melbury

I'm trying to download Malwarebytes again, says it is going to take nearly half an hour, which seems a bit excessive. Will probably end up just getting the error message again.

ddoris

Can you download these on another pc ? Then transfer using memory stick or cd.
Have you any other pc's using your router?
If you go into bios/setup when the pc starts can you change pages in there, not settings - trying to work out if hardware or software/windows fault.

waddler_8

Could you download the file I posted back in post #10?

cajef

Is it Kaspersky Internet Security or Anti Virus and which version are you running, 2010 and 2011 did cause problems with some users computers running XP, it is free to update to the latest version 2012, do a clean install, download and save to desktop then remove the old version saving the licence key when it asks you, follow the instructions here.

http://forum.kaspersky.com/index.php?showtopic=67812

melbury

waddler_8 wrote: »

Could you download the file I posted back in post #10?

No won't download anything! Too slow

melbury

ddoris wrote: »

Can you download these on another pc ? Then transfer using memory stick or cd.
Have you any other pc's using your router?
If you go into bios/setup when the pc starts can you change pages in there, not settings - trying to work out if hardware or software/windows fault.

Only have one pc.

closed

either post a hijackthis log and commit charge, or factory restore it and use avast free instead of kaspersky

espresso

It would appear that the OP ignores advice given - see this thread here