EON Saveonline 3 & Saveonline 9

suttmap

I the same predicament as I am on SOL5 6% lower than their standard prices. Again what is their standard price? I went onto this in March and their website a few days ago said 6% lower than prices at 13th September 2011. So when they set this tarif they must have already known their prices would increase. My first unit gas rate is going up 48%! I pointed this out to a very pleasant girl on the phone and she couldn't believe it. She advised me to to go to SOL9. I thought I'd investigate it further but when I tried to get on today they are updating this part of their website. Perhaps SOL9 will now disappear! The girl also said it was their first increase and they were the last company to do so - funny this as my prices went up in Feb which was why I went onto SOL5. She said charge for changing is only if you change company not changing within EON. SEVERAL other companies are coming up chepaer than EON including NPower, Atlantic and EDF when I go to uswitch.
Problem is if I change outside of EON by 13th Sept I hav eto pay the cancellation fee but if I wait until the contract ends in April 2012 I have the higher prices!!
I think trading standards need to investigate this. Perhaps we all need to write to them.

pandora205

I know I'm quite late in switching (having just got back from holiday) but the figures for the SaveOnline 9 seem to be showing as higher than those quoted earlier on this thread:

Electricity
Night units
5.6637 pence per kWh

Day units up to 900 kWhs per year
27.4785 pence

Day units
12.642 pence per kWh

Gas
Normal units up to 2680 kWhs per year
7.2618 pence

Normal units
3.05865 pence per kWh

These are still cheaper than the (new) SaveOnline 4 that I'm on at the moment though, so I'll probably change (assuming no penalty for switching).

~Chameleon~

pandora205 wrote: »

I know I'm quite late in switching (having just got back from holiday) but the figures for the SaveOnline 9 seem to be showing as higher than those quoted earlier on this thread:

Electricity
Night units
5.6637 pence per kWh

Day units up to 900 kWhs per year
27.4785 pence

Day units
12.642 pence per kWh

Gas
Normal units up to 2680 kWhs per year
7.2618 pence

Normal units
3.05865 pence per kWh

These are still cheaper than the (new) SaveOnline 4 that I'm on at the moment though, so I'll probably change (assuming no penalty for switching).

I assume it's due to regional variation, we don't all get charged one standard price.

highet

so2 runs out tomorrow and planning to switch to so9 - if done online does the switch happen instantly or does it take some time to go thro?

JSF23

JSF23 wrote: »

Sorry, should have said, the EON site says the same thing.

Saveonline 3

Electricity
Normal units up to 900 kWhs per year
22.0815 pence

Normal units
12.642 pence per kWh

Gas
Normal units up to 2680 kWhs per year
7.3437 pence

Normal units
3.19515 pence per kWh

6% cheaper than our standard energy prices. These details are effective from 13/09/2011. You will be billed at the current rate for this product until then.


Saveonline 9

Electricity
Normal units up to 900 kWhs per year
21.5355 pence

Normal units
10.689 pence per kWh

Gas
Normal units up to 2680 kWhs per year
7.31325 pence

Normal units
3.11745 pence per kWh

With E.ON SaveOnline 9 for next 12 months your prices will always be at least 2% cheaper than our standard E.ON EnergyPlan prices as at 13 September 2011. So whilst your E.ON SaveOnline 9 prices can change at any time, you'll always know that you're saving.


Both give 6% DD discount and 2% Duel fuel.

FAO EoN rep. I'd appreciate some clarification of what i'd be signing upto with saveonline9 please. I have tried to get clarification on the phone without success and I have not received promised callbacks with this clarification.

Based on my above quoted Saveonline 9 prices can I assume that the minimum 2% reduction on standard prices should be based on MY quoted EoN Energyonline prices (listed on MY ACCOUNT)? These Energyonline prices are:

Electricity
Normal units up to 900 kWhs per year
24.927 pence

Normal units
13.86 pence per kWh

Gas
Normal units up to 2680 kWhs per year
8.57325 pence

Normal units
3.7296 pence per kWh

Based on the minimum guaranteed reduction then within the terms of Saveonline9 you can increase MY unit prices to:

Electricity
Normal units up to 900 kWhs per year
24.428 pence

Normal units
13.58 pence per kWh

Gas
Normal units up to 2680 kWhs per year
8.401785 pence

Normal units
3.655 pence per kWh

According to my basic calcs you can increase MY Saveonline 9 prices by

13% for Elec upto 900kwhs
27% for Elec normal
15% for Gas upto 25680 kwhs
17% for Gas normal

Can you confirm that you could do this within the terms of Saveonline9???

Thanks in advance

qxt123

highet wrote: »

so2 runs out tomorrow and planning to switch to so9 - if done online does the switch happen instantly or does it take some time to go thro?

Switched mine at midnight. Received the confirmation email within seconds.

Btw, it may be an idea to enter in your up-to-date meter readings now as well, just so they know at what usage to start billing you on the new prices.

Pincher

highet wrote: »

so2 runs out tomorrow and planning to switch to so9 - if done online does the switch happen instantly or does it take some time to go thro?

They don't need to do anything until they want to produce a statement. All the computer has to do is to log the change with date and time, and show your current tariff is whatever you have chosen.

Ric99

Where is the rep when you need her? Why doesn't she reply to our concerns? She has been quiet for some days now.



Dear rep, could you please give us some answers to our questions above... or is there something fishy going on here... I need to make a decision in a couple of days, pleeease reply...

JSF23

Bump for an EON rep.

Please reply, surely my question is not that difficult.

craggus

JSF23 wrote: »

Based on the minimum guaranteed reduction then within the terms of Saveonline9 you can increase MY unit prices to:

Electricity
Normal units up to 900 kWhs per year
24.428 pence

Normal units
13.58 pence per kWh

Gas
Normal units up to 2680 kWhs per year
8.401785 pence

Normal units
3.655 pence per kWh

According to my basic calcs you can increase MY Saveonline 9 prices by

13% for Elec upto 900kwhs
27% for Elec normal
15% for Gas upto 25680 kwhs
17% for Gas normal

Can you confirm that you could do this within the terms of Saveonline9???

Thanks in advance

What do you need Eon to confirm? What you have written is correct, based upon the SO9 terms... it's the risk you take. If they do hike up the prices by that much, the £30 contract exit fee will probably pay for itself by switching to another provider.