Gas & Leccy Costs 2011-2015

rubys_mummy

the way i read this means that if you're on a low income ie income support as well as receiving a disability premium, that you would qualify

so i've just rung my supplier...scottish power....to be told that its only offered to those over 80 years of age, and its done automatically

the guy basically said that its not there to help the disabled is he right or was he fobbing me off?

i've tried to wade thru all the technical jargon but i get lost before i'm even half way thru!

[Deleted User]

rubys_mummy wrote: »

the way i read this means that if you're on a low income ie income support as well as receiving a disability premium, that you would qualify

so i've just rung my supplier...scottish power....to be told that its only offered to those over 80 years of age, and its done automatically

the guy basically said that its not there to help the disabled is he right or was he fobbing me off?

i've tried to wade thru all the technical jargon but i get lost before i'm even half way thru!

he`s totally wrong,thoseon pension credit over 65 will be contacted(or should be),those like myself oni/s and dla have to contact their supplier which i did,they wrote to say that nearer the time(end of march)they will write asking for proof of benefit then the payment will be made 31st march

Richie-from-the-Boro

rubys_mummy wrote: »

the way i read this means that if you're on a low income ie income support as well as receiving a disability premium, that you would qualify

so i've just rung my supplier...scottish power....to be told that its only offered to those over 80 years of age, and its done automatically

the guy basically said that its not there to help the disabled is he right or was he fobbing me off?

i've tried to wade thru all the technical jargon but i get lost before i'm even half way thru!

You spoke to a clueless DONK !

SP's scheme is called Fresh Start, see here The Fresh Start tariff is equal to the cheapest Scottish Power tariff at any time regardless of payment method. For more information on Fresh Start call 0845 2700 700.

Qualifying CRITERIA

1. You must be over 60 years of age or over
2. In receipt of one of the following benefits:

Attendance allowance
Council tax benefit (not including single occupancy discount)
Disability living allowance
Disabled Persons Tax Allowance
Child tax credit (where income is less than £15,460)
Housing benefit
Income-based JSA
State pension credit
Working tax credit (where household income is less than £15,592)
War disablement pension (which either includes a mobility supplement or constant attendance allowance)
Industrial Injuries Disablement Benefit (must also have a Constant Attendance Allowance)

Address a complaint and / or / your questions regarding the above to Colin Pensom, Senior Complaints Advisor. His personal email address is colin.pensom@scottishpower.com

watsinaname

Thanks for the info.

I think i may be entitled to claim on the scheme. Im really worried about the winter coming. Im going to ring about it tomorrow.

Im with Npower and on their vunerable list ( cant remember what its called) where someone comes out to me if the power goes off. I've been the scheme for over a year now so wouldn't you have thought they would have contacted me about social tariffs.

Richie-from-the-Boro

watsinaname wrote: »

Thanks for the info.

I think i may be entitled to claim on the scheme. Im really worried about the winter coming. Im going to ring about it tomorrow.

Im with Npower and on their vunerable list ( cant remember what its called) where someone comes out to me if the power goes off. I've been the scheme for over a year now so wouldn't you have thought they would have contacted me about social tariffs.

Go for it - nPowers ' Spreading Warmth ' social tariff is about £200 cheaper than standard dual fuel tariffs, based on notional consumption of 16.500kwhs gas and 3,300kwhs electricity.

mary-op

I'm with npower and recently changed to their 'spreading the warmth' tariff. Does that mean I wouldn't qualify for the warm front discount scheme or is this tariff part of it ?I get pension credit and DLA but npower have never asked for any proof of this.
Sorry but I'm a bit of a numpty with a lot of this sort of stuff.

Richie-from-the-Boro

mary-op wrote: »

I'm with npower and recently changed to their 'spreading the warmth' tariff. Does that mean I wouldn't qualify for the warm front discount scheme or is this tariff part of it ?I get pension credit and DLA but npower have never asked for any proof of this.
Sorry but I'm a bit of a numpty with a lot of this sort of stuff.

Totally unrelated mary-op, the utility companies do offer some ' energy saving ' components but its totally separate to Warm Front. Warm Front for example most people think of free insulation but they unlike npower offer grants for :

loft insulation
draughtproofing
cavity wall insulation
hot water tank insulation
gas, electric, liquid petroleum gas or oil heating
glass-fronted fire - the Warm Front scheme can convert your solid-fuel open fire to a glass-fronted fire
etc

The Spreading Warmth Tariff which has now been closed to new applications and a new version called The Warm Home Discount is being offered instead. Both the old and new versions are about giving a discount of about £120pa to those who are classed as ' fuel poor'.

The Warm Front scheme is about giving up to £6,000 of help to those who are deserving. A big difference between £120 and £6,000 and yes you are allowed to have both if you are entitled.

Hope this helps you .. .. mary-op !

mary-op

Richie - thanks for the info. I'll give npower a ring on Monday and see what they say.
It was a few months ago I applied for spreading the warmth tariff and no-one told me it was ending or any replacement scheme.
I've had help from warmfront before with loft insulation and new boiler -was very thankful for that.

Richie-from-the-Boro

mary-op wrote: »

Richie - thanks for the info. I'll give npower a ring on Monday and see what they say.
It was a few months ago I applied for spreading the warmth tariff and no-one told me it was ending or any replacement scheme.
I've had help from warmfront before with loft insulation and new boiler -was very thankful for that.

You are welcome, for info on the change have a look here don't use their premium rate av~your~eyes~out number .. .. use this free, talk as long as you like one : 0808 172 6999

the_devil_made_me_do_it

Hmm I've been on npowers spreading warmth tariff since March this year. Might give them a ring & ask about this new scheme.