Barclays claim timeline thread

Dizzywithmoney

amersall wrote: »

Hi guys,Barclays paid out today on hubbys loan (i may have mentioned this several times on this thread lol) the claim was put in last year in june,they have taken the refund off my hubbys Barclaycard,at our request,as we were paying a reduced payment on this for 18 months,and wanted shot of it,the card is now closed and that has been done today.


FSA and FOS did respond to my emails about fast tracking with ceo,i got the result i wanted and that is all i can say.

Hope Barclays are on the ball now,and you all get refunds by the deadline.
They send out cheques with the letters ( i got this from someone at barclays) so hopefully there should be cheques "bouncing" around at rm shortly.

Fingers crossed x.

Well done - you deserve this for all your hard work and help you have given others.

Audster68

Bank - Barclarycard

Date of original claim: 1st November 2010

Response: 2 letters - one acknowledgement and 1 JR letter. Referred to FOS in June and have heard nothing else.

Current Position: Rang in July 2011 and basically re-buffed - was told it was " in the system". Will wait it out, be it 8 weeks or 16.......

amersall

Dizzywithmoney wrote: »

Well done - you deserve this for all your hard work and help you have given others.

Thank you,although it has cleared the credit card,but it has saved us £40 a month,and that can only be a good thing x.

Hope everyone else gets a fast response now,i do know that if it is a loan they send a cheque,we opted to have this paid off the card.

Heres hoping chques all round in the next few days for all that were put on hold due to the JR.

Shop_til_you_drop_2

Shop_til_you_drop wrote: »

Two letters in two days, what a waste of money. This time the letter says please dont phone us because we're getting too many calls and if you do phone us we won't be able to tell you anything. It also says that they're on schedule to meet their original deadlines.

Had a letter yesterday stating that they're upholding my claim. I was given a deadline of mid October for a response so they're a couple of weeks early. The letter gives the amount of refund but says it is an approximation and that someone will contact me within 40 working days to confirm the exact amount, which won't be less than that stated, and to arrange payment method.

shar1234

Barclayloan

Sent complaint 3rd May 2011.

Acknowledgement letter received mid July

End of July received letter saying they would respond by 3rd October

Letter received 17th September with estimated redress of £7148, advising someone will contact within 40 working days to confirm the redress. Barclays also advised that 8% interest has been added up to the end of that 40 working day period. I would therefore conclude that means they are expecting to make the payment within the 40 days.

Against other claims this has been relatively speedy but I have been on their case.

mistriladi_2

Bank: Barclays (Littlewoods Credit Card)

Date claim started: May 2011

Current position: Claim upheld August 2011, advised refund would be in my bank account by 30 Sept. Rec'd a letter today dated 28 Sept confirming refund has been paid into my account. Checked bank account, NADA, ZILTCH, EMPTY :mad::mad::mad:

Will be on the phone first thing tomorrow morning if that money is not in my account on Friday 30th Sept

Shop_til_you_drop_2

Shop_til_you_drop wrote: »

Had a letter yesterday stating that they're upholding my claim. I was given a deadline of mid October for a response so they're a couple of weeks early. The letter gives the amount of refund but says it is an approximation and that someone will contact me within 40 working days to confirm the exact amount, which won't be less than that stated, and to arrange payment method.

Is it me or has it all gone quiet from Barclays? My 40 days isn't up for a couple of weeks but I've not seen many posts about payouts from Barclay loans for a while. Has anyone out there had any Barclayloan payouts recently?

KezzerF

Nope, my 40 days were up last Friday, we have been calling Barclays every day and are told every time to now contact the FOS. So frustrating :mad:

PJ74

KezzerF wrote: »

Nope, my 40 days were up last Friday, we have been calling Barclays every day and are told every time to now contact the FOS. So frustrating :mad:

I am now up to 52 days. Don't really want to get FOS involved because Barcalys could then take even longer. I don't know why the people on Customer Relations have no clue what is happening and why they have to email the refund teams rather than speak to them

KezzerF

PJ74 wrote: »

I am now up to 52 days. Don't really want to get FOS involved because Barcalys could then take even longer. I don't know why the people on Customer Relations have no clue what is happening and why they have to email the refund teams rather than speak to them

Are you in regular contact with Barclays or are you sitting back waiting to see what happens?