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Barclays claim timeline thread

tifosi
tifosi Posts: 485 Forumite
Part of the Furniture 100 Posts Combo Breaker
edited 31 July 2011 at 11:52AM in Reclaim PPI & other insurance
This thread is designed to give a quick reference to show how quickly peoples claims are being dealt with by Barclays, one of the banks granted an extension to 16 weeks from the standard 8 week complaint timeline

Please keep your post to the following facts


Bank:

(Barclays/Woolwich - both Barclays owned)

Date claim started:

DD/MM/YY

Current position:

(Initial bank complaint/ Bank turned down/ FOS Adjudicator/ FOS Ombudsman Appeal/ Bank agreed to settle/ Bank paid (Money in your account)

PLEASE - NO discussion on this thread - just the facts above using the format shown so we can form a quick and easy picture of progress and whether the banks are processing in time order as claimed



MODS: can you sticky this thread please, along with the other bank specific timeline threads?

:cool:
-


Congratulations to all who have got their PPI back!

:T
«13456711

Comments

  • Date claim started:

    16/10/2010

    Current position:

    Letter of goodwill received indicating PPI will be refunded by end of august, that letter was received beginning of June, not heard anything since.
  • Niggly_2
    Niggly_2 Posts: 325 Forumite
    Barclays Firstplus

    Date claim started: 01/06/2011


    Current position: Letter saying decision by 17th August 2011
  • Rebecca01
    Rebecca01 Posts: 732 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 31 July 2011 at 2:51PM
    Bank:

    Barclays

    Date claim start

    October 2010

    Current position:

    letter from Barclays saying a goodwill offer will be sent by 31st Aug . Finally yesterday (30/07) , we received a letter from the FOS ( which we had to chase) dated 07.07 saying that Barclays have 8 weeks to make us an offer.
  • Barclays Bank

    Claim started 20th June 2011

    Current position: Have received one letter dated 24th June advising that they will respond no later than 14th October 2011. Have done no chasing, just waiting it out.
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Barclays Bank

    claim in july 2010

    by the time they responded and asked for more time at the end of sept 2010 it was then put on hold due to the jr.

    Had goodwill letter in june 2011.
    After reading people had e mailed ceo and been paid up with claims from this year, i sent an e mail regarding the fairness of the way claims were being dealt with,and am currently in contact with someone from Barclays about my hubbys claim from last monday.

    Watch this space.
    .
  • Dizzywithmoney
    Dizzywithmoney Posts: 188 Forumite
    edited 1 August 2011 at 8:30PM
    Bank: First Plus


    Date claim started:

    (?)8th April 2011

    Current position: Had a letter stating that would get a goodwill offer before 31st August 2011 not heard anything since.
  • Smamfer
    Smamfer Posts: 2,480 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Bank : Barclays

    Date claim started : 17th July 2011

    Current Position: Sent 2 emails, had 2 letters back saying same thing, questionnaire sent to us too, been told would hear by 8th November 2011 but could be sooner depending on back log clearence
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  • Barclaycard
    Claim started October 2010
    Offer received today :j
  • Barclays Secured Loan

    Claim filed Feb 7, 2011

    last correspondence received was the goodwill letter in June
  • Barclaycard
    Claim started October 2010
    Offer received today :j


    Wow! First offer I have seen for Barclaycard, congrats!!

    Did they make the offer in writing? I'm just wondering whether I will be receiving a letter or a phonecall from them.
This discussion has been closed.
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