who can we complain too?

unholyangel

Flyboy152 wrote: »

So, when you were two years old, were you always so well behaved? Did you never shout in public, never have a tantrum, never refuse to comply to simple request?

Ah reminds me of when i was 2. I used to stand outside the house refusing to go inside when my mum used to try and get me in (usually after me misbehaving and her telling me "wait till i get you home") while loudly proclaiming "no because you'll batter me".

While i was smacked as a child, it was rare, just a smack (no extreme force behind it and always on the bum) and imo i probably deserved it - i was a smart !!! little brat tbh. My mum only ever hit me once so there was no danger of her "battering" me. But to an unsuspecting passerby in todays world my mum would have likely had a visit from the SS.

You cant really win. You give in to a child throwing a tantrum and you're told you're a bad parent for not providing discipline. You ignore their tantrum (seems cruel but is the usual method for child behaviourists - when done correctly of course) and you're a bad parent for not comforting them. Kids have a uncanny knack of knowing when they're supposed to behave (ie in public) and this is usually when they behave their worst.

gregg1

Peanuckle wrote: »

And you have no idea if there wasn't something else witnessed by the receptionist that you didn't see? What if she'd seen the child being clouted around the head or thrown to the ground as they left? By that time she wouldn't have been able to wait and see what name was called would she?

Is it really beyond the bounds of possibility that something else occurred that you didn't see to prompt the report to social services?

That's a good one - now you are suggesting the child could have been beaten up - even though you have no idea and were not there!

gregg1

unholyangel wrote: »

Does your doctors also make you carry a sign with your name on it for the cctv to identify you? As i said, the receptionist likely knows who did it, just didnt know their name.

We have no idea what the social services said to the OP and whether the op has taken it out of context (which is understandable given the severity of the allegations involved). For all we know the OP and the woman who yanked her child look completely different and the receptionist gave a description which then lead to the social services recognising the OP was not the "suspect" and explaining the reason for their visit.

Or for all we know they look alike and they had to question the OP in case she was that person.

All i'm saying is that we dont have enough information to make judgements. I didn't say she shouldn't complain. The practice manager may well be able to explain why all their names were given to the SS. Personally i would write to the manager stating that i do not wish for any action to be taken against the receptionist (i dont believe in punishing someone for trying to do the right thing when their hearts in the right place - whether it was an oversight or circumstances that lead to her giving several names to SS.....i severely doubt she meant the OP any harm) and that i commend them for being pro-active.....i do feel that the situation could have been handled better without causing unnecessary upset to the other parents who were present as child abuse is a very serious allegation.

Oviously not! But we do have to use a screen to tap in our arrival time, date of birth and appointment time as do a lot of GP surgeries these days.

"Severity of the allegations involved" - pulling a child up from the floor? - get real!!!

. I repeat, it sounds very much like a frustrated parent pulling a child to their feet - something I and thousands of other parents have done at the odd time which DOES NOT make a parent a child abuser.

gregg1

unholyangel wrote: »

Ah reminds me of when i was 2. I used to stand outside the house refusing to go inside when my mum used to try and get me in (usually after me misbehaving and her telling me "wait till i get you home") while loudly proclaiming "no because you'll batter me".

While i was smacked as a child, it was rare, just a smack (no extreme force behind it and always on the bum) and imo i probably deserved it - i was a smart !!! little brat tbh. My mum only ever hit me once so there was no danger of her "battering" me. But to an unsuspecting passerby in todays world my mum would have likely had a visit from the SS.

You cant really win. You give in to a child throwing a tantrum and you're told you're a bad parent for not providing discipline. You ignore their tantrum (seems cruel but is the usual method for child behaviourists - when done correctly of course) and you're a bad parent for not comforting them. Kids have a uncanny knack of knowing when they're supposed to behave (ie in public) and this is usually when they behave their worst.

Exactly - you are damned whatever you do these days. There is always someone with a holier than thou attitude hanging around ready to jump to the wrong conclusion.

Flyboy152

Peanuckle wrote: »

And you have no idea if there wasn't something else witnessed by the receptionist that you didn't see? What if she'd seen the child being clouted around the head or thrown to the ground as they left? By that time she wouldn't have been able to wait and see what name was called would she?

Is it really beyond the bounds of possibility that something else occurred that you didn't see to prompt the report to social services?

All it takes is either for the receptionist to review the daily appointment schedule and/or ask the doctor who saw them to identify them. It isn't rocket science.

Flyboy152

gregg1 wrote: »

Oviously not! But we do have to use a screen to tap in our arrival time, date of birth and appointment time as do a lot of GP surgeries these days.

"Severity of the allegations involved" - pulling a child up from the floor? - get real!!!

. I repeat, it sounds very much like a frustrated parent pulling a child to their feet - something I and thousands of other parents have done at the odd time which DOES NOT make a parent a child abuser.

Flyboy10 had ths great little trick where, when he was being led away from something he really wanted, he would resist to the point where he was being "dragged," then he would just flop to the floor, making it nigh on impossible to move him at all (I must remind everyone that Flyboy10 was born at twelve pounds and did not stop growing from then, at the age of two and a half he was the size of a four year old). To uninformed onlookers it must have appeared as though he was being yanked up by the arm, or being swung around the floor. Often he would do it so violently, he would hurt his shoulder, with the resultant exaggerated screams of pain.

gregg1

Flyboy152 wrote: »

Flyboy10 had ths great little trick where, when he was being led away from something he really wanted, he would resist to the point where he was being "dragged," then he would just flop to the floor, making it nigh on impossible to move him at all (I must remind everyone that Flyboy10 was born at twelve pounds and did not stop growing from then, at the age of two and a half he was the size of a four year old). To uninformed onlookers it must have appeared as though he was being yanked up by the arm, or being swung around the floor. Often he would do it so violently, he would hurt his shoulder, with the resultant exaggerated screams of pain.

Could have been my youngest you were describing there Flyboy!

joycee98

Hello and sorry if this seems to be in the wrong place but I'm not sure where to click to send a new post, as I can only see the reply button.
My sister in laws uncle died three and a half year ago in a Southen Cross Nursing Home. Today she has received a bill from that Southen Cross Nursing Home for £2,500 a she pays bills the day she gets them without fail and is an absolute stickler for making sure things are always paid she cannot see why she has received this bill. She has all her uncles bank statements for the last six month before he died, with the payments made to the home while he was alive without fail the day they were due. She has never had any other bills from them saying she owed any more money untill today. She is in a state of shock. She was AdMinistrator of his will and made sure everything was paid at that time of his death. Where does she go from here. Is Southern Cross Sending to every one that has done business with them randomly without checking if the person is dead, or and does she have to find this money from heaven knows where? Any help please would be great, as she is the kind of person that would start selling her furniature to pay this bill. I have told her to check the dates on the bill and make sure it is itemized, To send a bill three and a half years after someone has died seems odd to me. when all these bills were paid automatically when he was alive and everything double checked after he died.

Flyboy152

Joyce, welcome to forum and I am sorry to hear of your difficulties, but this thread is relating to a completely different subject to the one you are enquiring about. To post new threads, you need to go to the relevant sub-forum, I would think Consumer Rights, would be the most appropriate. If you click on the blue button that says "New Thread," you can re-post your enquiry there.

unholyangel

gregg1 wrote: »

"Severity of the allegations involved" - pulling a child up from the floor? - get real!!!

As i said, the severity of the allegations made......which was child abuse. Whether the parent yanking the child by the arm amounts to child abuse is a different matter.


allegation
Pronunciation:/alɪˈgeɪʃ(ə)n/

noun
a claim or assertion that someone has done something illegal or wrong, typically one made without proof