Groupon and O Spa London postage scam!

AGCam2

I have just been pestering Groupon and they have given me a number for OSpa for queries about the straigteners.
I have not used it yet so not sure what will happen, but I hope it will help!!!
08546 013 688
GOOD LUCK!

picnic

AGCam2 wrote: »

I have just been pestering Groupon and they have given me a number for OSpa for queries about the straigteners.
I have not used it yet so not sure what will happen, but I hope it will help!!!
08546 013 688
GOOD LUCK!

wrong number! these people are starting to really p*ss me off!!!!

heena87

how about complaining to watchdog about them?
i just emailed watchdog with my complaint! MAybe if we all complained regarding O spa they'll do something about it?

joolesw1972

Has anyone managed to get an answer from O'Spa yet? I can't get a reply from them & Groupon haven't replied to my emails either.

picnic

has anyone had these straightners???????????????

LondonDiva

If you paid via a credit card approach the issuer, explain what happened and ask for a refund. I think this should also work with a debit card bearing a visa logo.

Good luck

BargainSpotter

joolesw1972 wrote: »

Has anyone managed to get an answer from O'Spa yet? I can't get a reply from them & Groupon haven't replied to my emails either.

I'm in the same boat - I emailed both O Spa & Groupon last Thursday/Friday & apart from an automated response from Groupon, haven't as yet heard anything. I've had to contact Groupon in the past re queries on purchases made from them & their response has been pretty quick - almost immediately, in fact, so I'm not impressed at all.....:mad:

picnic

spoke to groupon yesterday and they said they were in contact with ospa, and to be patient...! not sure how much longer im prepared to wait...

gaily

picnic wrote: »

spoke to groupon yesterday and they said they were in contact with ospa, and to be patient...! not sure how much longer im prepared to wait...

Patient - for what, our refunds, or the straightners?

If they have straightners, but are having a nightmare trying to get 5,000 sets out, then fine, why not send an email saying "Hands Up, we messed up. We're trying to sort it, we'll have delivery out in the next week" - Silence is causing us the biggest frustration here.

If they don't have straightners, groupon needs to do something.

1 email to everyone (like they did a few weeeks back) may pacify a lot of people.

littlerat

In case anyone doesn't know, when companies do a deal through coupon, they set how many can be purchased - so they really have 0 excuse for not being able to deal with the demand, as they will have agreed the number.