Scottish Power price rise! SHOCKED!

Tippytoes

Simple_Simon wrote: »

I also received a tariff price increases email.

I have been on their Online Energy Saver 10 Dual Fuel package since September 2010. Coincidently they increased the tariffs in that package two months later, and now their latest price rises.

In my case the nett of Vat prices are as follows [ Why they express domestics tariffs as nett of Vat is beyond me, as I cannot get out of paying it]

Anyway no matter:
Electricity:
First 225kWh used each quarter......current 16.187 new 22.104 that's a 36.55% increase
All/Day remaining kWh...................current 6.171 new 10.348 that's a 67.69% increase

Gas:
First 670kWh used each quarter....current 5.106p new 7.419p that's a 45.30% increase
All/Day remaining kWh.................current 2.641p new 3.381p that's a 28.02% increase

Now being a spreadsheet Geek [I have monthly consumption statistics going back six years at this house]

I can state my energy mix, for the rolling 365 day period, ending Wednesday 15th June 2011, as 5404 Kwh Electric and 10222 Kwh Gas energy consumed in that period. And on those figures it means my next total energy bill will increase by 51.30%.

But if you just use the actual tariff price differences as outlined above it means average electric bills will rise by 56.98%
and gas by 35.06% and on the above consumption figures, using the stated tariff figure increases as expressed in the email. That's a 49.30% extra on an average bill. Of course dependent on which deal you are on means people on here are reporting different percentage increases,

Anyway Wednesday I contacted SP by email not wishing to wait nearly three hours for a call back, I also contacted the BBC as they peddled the lie Scottish Power energy is going up circa 10% electric and 15% gas. Well come to day nothing ziltch not interested. So I've email my MP to ask why the public are being mislead in relation to the real cost implications of these tariff increases. He replied he is writing to Scottish Power, so told me not to hold my breath....Hello!

So I have since sent him a more "focused" email, part quote below:

"I'm utterly Gobsmacked that nobody but nobody, in the government, the opposition, the so called investigative media, so called economic forecasters, have not run the Scottish Power figures through a simple spread sheet. How the BBC did not see my correspondence as being of Public Interest is beyond me, yet another Tax Payer funded organisation, not fit for purpose

Before I could go public with these facts, I first needed to get clarification that the price increases sent out to me were not in fact an error. Well today I manage to contact Scottish Power by phone, and they confirmed those figures were indeed correct.

They first tried to stonewall me by saying the price increases have been passed by OFGEM, and their wording in the press release was correct.

I said I'm not interested what wool you have apparently pull over some civil servants eyes. What I'm saying is Scottish Power and every news media outlet, every MP on Question Time that regurgitates your figures that Electricity prices will increase by 10% and Gas prises by 19% is MISS LEADING THE PUBLIC. I said if you were to take a straw poll of every Scottish Power customer, they would believe their energy bills were set to raise by those figures.

I then asked him, using my annual energy consumption figures of 5404 Kwh of Electricity, and 10222 Kwh of Gas. To work out the actual percentage price increase of those two energy components as reflected in my total bill.

After much pressing of buttons he came back with figures of 27% increase in electric and 35% increase in gas. THE LIE IS OUT! But hang on we are again taking his figures at face value. And again even that is a projection far from the truth."

I'm still awaiting a reply to that one, but to be fair it was sent at lunch time.

I also find it astonishing that a Scottish Power customer services person having the same figures to hand as myself in regard to consumption. Comes up with energy cost increases to my account of 27% electric and 35% gas. When the correct energy cost increases are in fact 60%+ and 35%+

SS

I would suggest that you and everyone else who is affected contacts their local CAB office. They will certainly listen and act upon what is apparently, deliberately misleading info.

djohn2002uk

Online Energy Saver 13 doesn't seem quite as bad as some. This is from my email.
Elec:-
First 225/qtr 15.570 to 20.355 = 30.73%
All other 9.787 to 9.787 = 0%

Gas:-
First 670/qtr 5.654 to 6.983 = 23.5%
All other 2.676 to 3.208 = 19.88%

Still outrageous but haven't worked out how much the DD will increase.
Think I'd better start looking at other suppliers now.

leadhead

I'm on Online Saver 12(North East), and havent got exact figures with me, but worked out both my electrics are to rise by around 31% and my higher gas price by 52% and the remainder by 31%.

As they've affectively changed the Conditions from those i signed up to, surely they cant enforce the "early leaving" penalty.........or can they?

broxis11

Tippytoes wrote: »

I would suggest that you and everyone else who is affected contacts their local CAB office. They will certainly listen and act upon what is apparently, deliberately misleading info.

Maybe I`m missing something but surely everyone should be complaiing to CAB regarding this. Why isn`t it an actual increase right across the board?

A._Badger

leadhead wrote: »

I'm on Online Saver 12(North East), and havent got exact figures with me, but worked out both my electrics are to rise by around 31% and my higher gas price by 52% and the remainder by 31%.

As they've affectively changed the Conditions from those i signed up to, surely they cant enforce the "early leaving" penalty.........or can they?

I have my doubts. My guess is that they are hoping their legal muscle will deter anyone from taking to the cleaners. Which is, of course, where they belong.

djohn2002uk

It says this in the email.

What this means to you

If you don't think these prices are right for you, please contact us and we will be happy to discuss your options with you. You are also free to end your agreement by changing your supplier*. For clear, impartial advice about switching suppliers please contact Consumer Direct.

*If you notify us that you wish to cancel your agreement before 1st August 2011 and we receive a request for your supply from another supplier within 15 working days, we will not apply the price increase or the cancellation fee for your product. If you have an outstanding debt, we may object to your supply leaving us, but we will give you time to pay the debt and leave us without incurring the increased prices.

Premier_2

leadhead wrote: »

I'm on Online Saver 12(North East), and havent got exact figures with me, but worked out both my electrics are to rise by around 31% and my higher gas price by 52% and the remainder by 31%.

As they've affectively changed the Conditions from those i signed up to, surely they cant enforce the "early leaving" penalty.........or can they?

Contactually they could have, but they won't be on this occassion.

If you want fixed prices, pay the premium for a fixed tariff in future

leadhead

Premier wrote: »

Contactually they could have, but they won't be on this occassion.

If you want fixed prices, pay the premium for a fixed tariff in future

Thars a bit abrupt.....I am not complaining about the price increases, that is expected in life, what I am complaining about is that the Press quoted SP putting up the prices by 19% and 10% , not 50% and 30%.....(and i doubt it was the Press who got it wrong)

I dont want to go fixed price, cos as soon as we get the Middle East sorted, prices will hopefully fall............but thats another topic...

leadhead

SRD wrote: »

I have just spoken to SP after receiving an e-mail regarding prices increases. I am currently on online energy saver 10. The price increase actually removes the previous large discount of on OES10 and just provides a small discount of 1 or 2 per cent compared to the standard tariff - hence the very large increases.
SP informed me that I now have 14 days to inform them if I wish to cancel. After this they must me contacted by by new energy company within 15 days. My tariff will not then be increased. I will simply move to the new provider when the handover between the 2 companies is completed.
I have also done a comparison on moneysupermarket (following the MSE link) and SP have found 2 new tariffs, which effectively give back the OES10 discount. They are OES14 and a brand new tariff "Scottish Power Direct".
SP also confirmed that should the price of these rise any time during the "lock-in" period when cancellation fees apply, then I would be able to cancel without any cancellation/early exit fee.
So, it seems not all is doom and gloom - as is often the case you just need work out how to play system

But surely you cant see prices for the 1st of August on Moneysupermarlket(or any comparison site), and those prices you quote are "todays" prices, which on August 1st will rise the same as your current tariff..

or am i missing something

Premier_2

leadhead wrote: »

Thars a bit abrupt.....I am not complaining about the price increases, that is expected in life, what I am complaining about is that the Press quoted SP putting up the prices by 19% and 10% , not 50% and 30%.....(and i doubt it was the Press who got it wrong)

I dont want to go fixed price, cos as soon as we get the Middle East sorted, prices will hopefully fall............but thats another topic...

The prices SP told the press were average price increases.
You are looking at a specific instance. There were some on variable rates who were not affected at all.