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rick@findthatfuchsia

Kite2010 wrote: »

Last night when checking the App there were 3 stores available for me within 25 miles ('Two Seasons', Furniture Village and a limited choice of Tesco stores).

This morning when I powered up the app (as I was near a Furniture Village) there was no check-in deals available anywhere.

Is this the same for anybody else?

Same for me, no Check-Ins within 20 miles of Manchester.

Hammer_Time

Is anyone else having problems with Direct Flights not tracking on Quidco?

Hammer_Time

November2 wrote: »

Hi, I can no longer get onto your site first thing in the morning, all I get after about 5 minutes of waiting is a 'maintenance message'. This has been going on for past couple of weeks. Placed an order with Asda yesterday for £40 and had to go direct, so not happy at the missed cashback opportunity. I'm not the only one this is happening to.

I also am having the same problem and it's all day not just the mornings!!!

Kite2010

Kite2010 wrote: »

Last night when checking the App there were 3 stores available for me within 25 miles ('Two Seasons', Furniture Village and a limited choice of Tesco stores).

This morning when I powered up the app (as I was near a Furniture Village) there was no check-in deals available anywhere.

Is this the same for anybody else?

(Checked in Southampton, East Croydon, Milton Keynes & Shepherd's Bush)

Seems to have fixed itself when I checked this afternoon

quidco_Company_Representative

Hi all,

So I have been having a word with the tech team and it seems as thought they are doing some maintenance on our site, but it's not every day and it's sporadically throughout those day, so not sure what's causing the issue with logging in. I'm going to pass these comments back to them though and see if there's anything that they can do.

As for the check ins, to refer to an earlier post, we have been adjusting these, removing a few retailers and adding a couple more, so it may be that the retailers you want to check into no longer offer that service, I'm sorry about that.

@tali Claims with Aviva can take up to 6 months to process from the date you raised the claim, but if you notice that it's over that, just give us a shout and we'll investigate for you.

@Bernie There were a few issues with L&G a couple of days ago, but these have now been fixed. If you can't see your claim or would like more information on the progress of it, just give the support team a shout, I'm afraid I don't have access to your account via MSE.

Many thanks for your queries,

Leanne

molerat

Click Snap discrepancy ?

On Monday morning I had a quick look to see what the new offers were and I am positive that both the 4pt milk and Napolina tomatoes were a "redeem 2 times" offer. After buying 2 of each and going to upload the receipts I found it stated only 1 redemption each. Was it my imagination or did the offer change during the morning ?

quidco_Company_Representative

molerat wrote: »

Click Snap discrepancy ?

On Monday morning I had a quick look to see what the new offers were and I am positive that both the 4pt milk and Napolina tomatoes were a "redeem 2 times" offer. After buying 2 of each and going to upload the receipts I found it stated only 1 redemption each. Was it my imagination or did the offer change during the morning ?

Hi molerat,

I've had a look and I can't see any signs that the offer was changed. Maybe you got this confused with another promotion? Don't worry, I do it all the time!

Thanks,

Leanne

Hammer_Time

Hang in there

We are updating the site at the moment. Sorry for the inconvenience, service should be restored shortly

I get this message most of the time when I try to access the site.

Is there a problem?

quidco_Company_Representative

Hammer_Time wrote: »

Hang in there

We are updating the site at the moment. Sorry for the inconvenience, service should be restored shortly

I get this message most of the time when I try to access the site.

Is there a problem?

Hi Hammer Time,

As with the issues that others have been facing, I'm going to pass this onto the tech team, because there shouldn't be an issue with accessing the site. Do you find that you are unable to access it for a long time? or when you refresh does it allow you on?

Also, which browser are you using?

Many thanks,

Leanne

ernie-money

I've just signed up to Quidco opinions and completed my profile. There are 4 surveys showing up as available, but I don't seem to be able to access them! There is no clickable button or link anywhere, just a big picture, and underneath the name of the survey with duration, expiry date and reward details.
Is it just me, or is there something wrong with the site?