Add your feedback on Gadget Recycler Asda tech trade-in

parkj

I've just used ASDA for phone trade in and it was great.
They pffered me best price for my broken phone (with cracked but resopnsive touchscreen) - but I was worried when they saw the nature of the damage they'd reduce the offer.
No problem though - had email when they receieved it, email 2 days later sayingthey were sending the full amount, and nearly £40 in my bank this am. very happy. totally hassle free

Sponge

If you reject their offer do they return the phone free?

CamtheScot

It says that these do not add to the value so can I just keep the charger?

Just to see if this is just a story or the truth.

Thanks for all the reviews!

heminj01

To be honest I didn't think anyone would be interested in my daughter's broken Blackberry! Asda sent me a cheque within days of receiving the phone. They also emailed me once it had arrived. Whole process took about 8 days. :T

tadhatter

I've previously used Mazuma a few years a go with no problems whatsoever with them. However, they are no longer competitive, so I thought I'd try Asda given the good price and generally good feedback on here. I was not disappointed.

I received my pack within 3 days of the initial enquiry and phoned up on one occasion to ask a general query and the person I spoke to was very polite and friendly. Then from me sending 3 phones off to them by special delivery they sent me an email at each stage to keep me informed and told me that I would be receiving the full amount for each and that a cheque would be in the post.

From sending off he phones to receiving the cheque back from them it took just 6 days (including over a weekend).

I'm very impressed and shall definitely be using them again once my next contract handset expires in the next few weeks.

Well done Asda!

:T

:j

tadhatter

CamtheScot wrote: »

It says that these do not add to the value so can I just keep the charger?

Just to see if this is just a story or the truth.

Thanks for all the reviews!

Yes! I phones up to check this. They were very helpful and said there is no need to send in the charger although you can if you want. I didn't and still received full amount that they originally offered.

jasper101

I was a little wary but encouraged by the fact it's on Martin Lewis' site and by the positive reviews. I took the plunge with my old Nokia 5800 Expressmusic which I was just about to put on ebay. This seemed far less hassle for a fixed sum (£31). They responded very promptly to my request, sending a Freepost envelope to send the phone in.
I posted it on 03/01/13 by RD (as recommended by them). I did not have to send any accessories (charger, headphones, sim, memory card etc). They acknowledged receipt by email on 07/01/13 and confirmed the offer price of £31 by email on 09/01/13 and the money was in my account on the 11/01/13.
Can't fault this service. Well done Asda tech.
My wife has just upgraded her phone so guess where her old Blackberry Bold 9780 is going? It's a no brainer really. Highly recommended.:j

dezza

Sent in three phones within the last couple of months - all not in the best cosmetic condition with scratches and scuffed edges - but was paid the full amount for each, and money received within seven days of sending. Would recommend.

bennyboy80

Sent them an old Nokia 5230 which had intermittent battery issues. Was offered the full amount but didn't expect to get it, however even with the recent snow delaying mail I received the full amount in my bank 1 week after sending the envelope off - hooray!

I was updated by text and email at all stages of the process. I faffed a bit between receiving the pre-paid envelope and actually sending it, and was politely reminded that they'd not received the item yet - even the tone of the email was awesome:

ASDA_Tech_Trade_In wrote:

We wanted to make sure you haven’t forgotten about your trade and therefore thought we would send you a reminder.

Make sure you send your devices to us as soon as possible!

Have a lovely day!

Ah bless em - would definitely recommend and am just about to use them again to send a slightly better quality 5230 (ie: my wife actually takes care of things).

Cheers all :beer:

jasper101

Further update to my experience with Asda Tech. I recently sent off my wife's Blackberry Bold 9780 and got £75.58 for it direct to my bank account within 8 days. Another top service from Asda tech, well done guys.