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Please help barclays took all money out my account
Comments
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grizzly1911 wrote: »Why did Santander effectively do exactly the same?
You mean the bank who are getting more complaints than any other at the moment? Looks like their customer service is terrible also.grizzly1911 wrote: »I will accept they could have done it quicker maybe, but they didn't have to.
The difference between what any customer has to do for their customers, and what they actually do, is what makes the difference between a good company and a bad company as far as the customer is concerned. And without customers there would be no company.0 -
Because you have said over and over again that they are just following legislation. Well they weren't just following legislation, they were using their interpretation of the legislation, which makes it extremely difficult and stressful for customers. I think the conclusion of the issue for the OP has proved that they could have carried out the investigation far quicker, and made the process far less painfull.
Legislation means that if you don't do what that legislation asks, then you are breaking the law. If that legislation states that funds paid into a bank account which may be suspected of being part of a Money Laundering scheme should be frozen (which it does) then thats what Barclays have done. If that legislation also states that you should not discuss what you have done with that money with the person who has paid that money in, (which it does) then thats also what Barclays have done.
Can't see any problem with their interpretation of the legislation at all. Yes, it is distressing for the person whose money has been frozen but i feel in this instance (and NO i'm not defending Barclays) it has been handled pretty quickly. I have handled Money Laundering cases which have taken far longer.0 -
Legislation means that if you don't do what that legislation asks, then you are breaking the law. If that legislation states that funds paid into a bank account which may be suspected of being part of a Money Laundering scheme should be frozen (which it does) then thats what Barclays have done. If that legislation also states that you should not discuss what you have done with that money with the person who has paid that money in, (which it does) then thats also what Barclays have done.
Can't see any problem with their interpretation of the legislation at all. Yes, it is distressing for the person whose money has been frozen but i feel in this instance (and NO i'm not defending Barclays) it has been handled pretty quickly. I have handled Money Laundering cases which have taken far longer.
Don't be patronising, we all know what legislation means. Either you keep ignoring my point, or you can't understand it. It's quite simple, they take too long. Especially when they have just proved that they can sort it quickly.0 -
Don't be patronising, we all know what legislation means. Either you keep ignoring my point, or you can't understand it. It's quite simple, they take too long. Especially when they have just proved that they can sort it quickly.
They being the Banks generally? They can all take whatever time they need up to a point. In certain cases it will be out of their hands. This is not Bank specific.
Does it matter once it has happened? You are seriously hacked off anyway especially as, in this case for example, the OP was having to leave his shopping on the conveyor belt."If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....
"big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham0 -
grizzly1911 wrote: »They being the Banks generally? They can all take whatever time they need up to a point. In certain cases it will be out of their hands. This is not Bank specific.
Does it matter once it has happened? You are seriously hacked off anyway especially as, in this case for example, the OP was having to leave his shopping on the conveyor belt.
They have proved that they can handle the case far quicker than they intended to.0 -
They have proved that they can handle the case far quicker than they intended to.
A single case."If you act like an illiterate man, your learning will never stop... Being uneducated, you have no fear of the future.".....
"big business is parasitic, like a mosquito, whereas I prefer the lighter touch, like that of a butterfly. "A butterfly can suck honey from the flower without damaging it," "Arunachalam Muruganantham0 -
At the end of the day, why does the bank have to withdraw all the money? Can't they conduct an investigation without 'skinting' the person..? I just think it's so unfair how the OP has been treated by his bank.Who are you to judge the life I live? I know I'm not perfect and don't live to be. But before you start pointing fingers - make sure your hands are clean. Bob Marley - Legend.0
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i have spoken to somebody who specialises in money laundering and he has told me that if i was suspected of money laundering the police would have been at my house which never happened .
I know places where they would have to have a serious (Security services) level of tech to avoid being 'noticed' and that would start with mobile phone signal jamming technology, alarm/CCTV blocking facilities and hard disk de-encryption software - and anyway, the housekeeper would probably notice!
You average man in the street's property might be rather "easier".0 -
I agree, and I think the OP threatening suicide is a low move. The more that people do such things without meaning it, the less the banks will be willing to help those with genuine mental health problems.
On the contrary,
In this sort of thing and in other matters in life, it's every man/woman for themselves. You make what threats you are able to in the circumstances to "incentivise" your target to have an "attitude re-adjustment".
As I have said many times before if you act meek and mellow you will be walked over and squashed. In this case it appears the OP probably managed to jump the queue in the investigation - at the expense of those who sat back and did nothing.0 -
HOW CAN ANYONE DEFEND BARCLAYS ?! This bank barclays are a shambles i was told only after i rang them remember they never rang me once , that the investigations were going to take at least another three days maybe more i said i was desperate to pay bill feed family etc they were just not interested . i rang them back within five minutes telling them i was suicidal then immediately the money was put back into my account , SO WHAT HAPPENED ABOUT THE THREE DAYS INVESTIGATIONS THAT NEEDED DOING? I TELL YOU WHAT IT IS THERE WERE NO MORE INVESTIGATIONS TO BE DONE !! JUST PROVES THEY WERE LYING AND JUSST DID NO WANT TO RETURN MY MONEY AND DID NOT GIVE A SH*T ABOUT ME AND MY FAMILIES WELFARE .0
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