Help!!!LONDON MINT COMPANY SCAM

consuma

If you are actually trying to be helpful, I will answer your question. I did not return the coin by registered post because I did not refer to their website when I received it. The coin was not sent to me by registered post and there was nothing in the accompanying literature to suggest I needed to register it. I returned it in the original packaging in which it was sent to me. It reached me safely in this packaging, which is anonymous and does not suggest it contains anything valuable.

And yes, I do have proof of the date I returned it.

custardy

consuma wrote: »

If you are actually trying to be helpful, I will answer your question. I did not return the coin by registered post because I did not refer to their website when I received it. The coin was not sent to me by registered post and there was nothing in the accompanying literature to suggest I needed to register it. I returned it in the original packaging in which it was sent to me. It reached me safely in this packaging, which is anonymous and does not suggest it contains anything valuable.

And yes, I do have proof of the date I returned it.

so what would you have done if they said they hadn't received it?
honestly,do people not see that they need to protect themselves in these types of scenarios?

captainn007

Hi.

My dad, who is an elderly man in his 70's, has also been suckered by this horrible company.

They now keep sending him these coins.

What can he do? Is there any actual way out of this?

Dr_Cuckoo3

wealdroam wrote: »

I only asked one question, and you totally ignored it.
Did you return the coin by registered post?
because that is what their T&Cs say you should do.

It states "Packetpost Returns" tracked product rather than "Special Delivery" here ;


http://www.londonmintoffice.org/i-have-a-coin-i-would-like-to-return

Click the link below to download your returns label and instructions to return your product.

http://www.londonmintoffice.org/frontend/mediabank/19275/PacketPost-Returns.pdf

wealdroam wrote: »

Does you proof of posting show that you posted the thing back within 14 days of receiving it?

It would be useful to know the type of "proof of posting" the OP obtained

this one ?



or this one ?



http://www.londonmintoffice.org/i-have-sent-a-coin-back-but-you-have-not-received-it-what-can-i-do
Please send us a copy of the proof of postage so we can contact the Royal Mail and take it up with them

custardy

captainn007 wrote: »

Hi.

My dad, who is an elderly man in his 70's, has also been suckered by this horrible company.

They now keep sending him these coins.

What can he do? Is there any actual way out of this?

you have found tis thread,so surely you can look at the T&Cs and help him to follow those and cancel?

George_Michael

I have every reason to believe that London Mint office did receive the coin I returned

How can you possibly know that they received it as the only fact that you know and can provide any proof of is that you posted the coin.
RM lose millions of items of mail each year, and there is every possibility that your package was one of them.

I did not come to the forum to engage in verbal cleverness with an advocate for the company but to get help from someone who can suggest a way out of this problem

If you didn't want to read comments from people who are trying to help by giving opinions which may differ to yours, why bother posting in the first place?

consuma

Congrats on your very clever verbiage, George Michael. As it does not take my case forward, I won't be answering it.
BTW can any body tell me when I will be allowed to post links? I have been trying to link to several previous complaints about the London Mint office in this forum, but I am not allowed to do so. Perhaps somebody who has linking privileges would be kind enough to do that for me.

consuma

http://forums.moneysavingexpert.com/search.php?searchid=104161044

wealdroam

consuma wrote: »

http://forums.moneysavingexpert.com/search.php?searchid=104161044

Keep practicing Consuma... you'll get there one day.

George_Michael

As it does not take my case forward, I won't be answering it.

Won't or can't?

It is one of the most important points about your complaint, so surely you are willing to post why you are convinced that the coin was delivered to the London mint.

I have every reason to believe that London Mint office did receive the coin I returned