TigerGame.co.uk

seanweb

Has anyone used the above website to order a game in the last 2 weeks. I searched on google for Gears of War and the first match at the top was from TigerGame for only £32.00 delivered, seeing it was .co.uk and foolishly thinking it would get the game to me quicker than the likes of Play Asia, I went ahead with the purchase - which I paid via PayPal. After 7 days and no game through the letter box, i went back to Google and found they had disappeared with only a few web-matches about other people asking if anyone had ever heard of TigerGame .... I then received the email below to my e-mail:

From: Nobody [mailto:nobody@harrier.eukhost.com] On Behalf Of TigerGame
Sent: 01 December 2006 17:33
To: Customer
Subject: iImportant Informaton for our Customers


Dear Customer,

We are sending this message to all customers who have ordered from us in the past week.

All our processing of orders has been on time, and all orders have been dispatched within 2-3 days of ordering as we promise, however the order status when you log into our website may not reflect this and this is an issue that we are working hard to rectify.

So, if your order is showing as processing and it's been a couple of days since you ordered then please do not panic, your order will be with shortly.

This small error has meant that we have had a lot of emails from concerned customers, so much so that we have had difficulty keeping up with emails, if you have sent us a message and not yet had a reply then please do not think that we are ignoring you, we are replying to all emails but it's taking longer than usual.

Sincerely

Alan Saunders
Tiger Game
https://www.tigergame.co.uk


Firstly, the e-mail Nobody [mailto:nobody@harrier.eukhost.com] rang an alarm bell, and also the e-mail itself detailing that they had many other e-mails from customers asking where their game's were also did. Their disappearence from google and a whois search on them reveled they are based in Tailand, made me think there really is not much hope of this game turning up!

Therefore, I would AVOID this place like the plague, unless the game actually turns up and I'll eat my words and my hat.

bella4uk

Thanks for the warning...

illmonkey

Domain name:
tigergame.co.uk

Registrant:
Web Factory Asia

Registrant type:
Not supplied

Registrant's address:
166/255 Soi Chayaphun
Nongpru, Banglamung
Chonburi
20260
Thailand

Registrant's agent:
Easily Limited t/a easily.co.uk [Tag = WEBCONSULTANCY]
URL: http://www.easily.co.uk

Relevant dates:
Registered on: 18-Nov-2006
Renewal date: 18-Nov-2008
Last updated: 23-Nov-2006

Registration status:
Registration request being processed.

Name servers:
ns16.eukdns.com
ns15.eukdns.com

only registered last month... to thailand too

even the hosting companys site (eukdns.com) looks like a con!

Sorry to hear about the order.

Poppycat

87.117.201.114
TigerGame.co.uk
Host reachable, 52 ms. average

87.117.192.0 - 87.117.207.255

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GB
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RapidSwitch Ltd
5th Floor
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phone: +44 (0)20 7106 0730
anthony.roberts@rapidswitch.com

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RapidSwitch Ltd
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Sovereign House
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phone: +44 (0)20 7106 0730
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RAPIDSWITCH-IP-5
Source: whois.ripe.net

mutley_UK

Have you had any joy yet with this company, I also bought gears of war from them over 9 days ago and have still not received anything.
Do you know if it's possible to make a claim for a refund through paypal or my credit card.
Cheers

kate78_2

Hello all, yes I too made the mistake of buying a game from tigergame two weeks ago, and am now regretting it....no sign of my boyfriends christmas present ever arriving! I can only assume it's a fraudulent site and having had no direct correspondance with the owner except for the general email from 'Alan Saunders', I've all but given up. Will be trying to recover the money through paypal - though I've no idea if that is possible...

kate78_2

Further to my last email, this is the contact details given on the paypal payment reference. Of course if you dial this number it says 'number not recognised'. That country code is Austria.

Business Contact Information

Customer Service Email: m12watbun@yahoo.com
Customer Service Phone: +43 043364392

Going to open a dispute with paypal in the resolution centre, unless anyone has any better ideas....

Turning_into_scrooge

seanweb wrote:

Has anyone used the above website to order a game in the last 2 weeks. I searched on google for Gears of War and the first match at the top was from TigerGame for only £32.00 delivered, seeing it was .co.uk and foolishly thinking it would get the game to me quicker than the likes of Play Asia, I went ahead with the purchase - which I paid via PayPal. After 7 days and no game through the letter box, i went back to Google and found they had disappeared with only a few web-matches about other people asking if anyone had ever heard of TigerGame .... I then received the email below to my e-mail:

From: Nobody [mailto:nobody@harrier.eukhost.com] On Behalf Of TigerGame
Sent: 01 December 2006 17:33
To: Customer
Subject: iImportant Informaton for our Customers


Dear Customer,

We are sending this message to all customers who have ordered from us in the past week.

All our processing of orders has been on time, and all orders have been dispatched within 2-3 days of ordering as we promise, however the order status when you log into our website may not reflect this and this is an issue that we are working hard to rectify.

So, if your order is showing as processing and it's been a couple of days since you ordered then please do not panic, your order will be with shortly.

This small error has meant that we have had a lot of emails from concerned customers, so much so that we have had difficulty keeping up with emails, if you have sent us a message and not yet had a reply then please do not think that we are ignoring you, we are replying to all emails but it's taking longer than usual.

Sincerely

Alan Saunders
Tiger Game
https://www.tigergame.co.uk


Firstly, the e-mail Nobody [mailto:nobody@harrier.eukhost.com] rang an alarm bell, and also the e-mail itself detailing that they had many other e-mails from customers asking where their game's were also did. Their disappearence from google and a whois search on them reveled they are based in Tailand, made me think there really is not much hope of this game turning up!

Therefore, I would AVOID this place like the plague, unless the game actually turns up and I'll eat my words and my hat.

If you do get the game you can 99.9% guarantee that it is a copy and not an original. There re not that many shops that do sell originals in Thailand simply because the Thai people cannot afford to pay for an original. Don't get me wrong here i'm not advocating them just saying how it is. he original games are in a Mall called Central in Bangkok but unfortunately they are approx £6 dearer than the same game bought in the UK due to import charges. It is very unlikely that this is not selling copied games.

I'm sorry you've been caught by this and i do hope you get your money back. Something really needs to be done about this but it is so vast that by the time they get through half of it the total will of doubled. Good luck

Thorn_in_my_side

I too ordered Gears of War from this 'company' almost two weeks ago and only yesterday received a teletubbies DVD from someone in Thailand! Obviously I am not very happy and have emailed them four times but am yet to receive a reply. I paid through paypal and have opened a dispute with them and they are now investigating.

I don't hold out much hope of getting my £31.99 back, but if my message stops just one person making this mistake, it's not too bad!

I'll let you know if I receive the game!

:mad:

chriswuk_2

I think this was posted on HUKD about them being like this....

elbarto001

Me too. I ordered gears of war on the 29th of Nov.......I also had the email a few days later.....I paid by paypal and have filed a complaint........for what that's worth........I would be very suprised if paypal refund anyone.......it would be nice to hear from anyone that gets a refund.........the tigergame website is still up and running.......can anyone report the website as fraudulent because I'm sure tigergame will be taking lots and lots and lots of orders over the coming days........surely the website can be shutdown , Can it??...........any ideas..........anyone...........