Tesco misprice discussion area part 15

cosmic-dust

pataka wrote:

pamphlet and i can take pictures of instore signs

Not sure if TS could do anything specific to get you that r&r, might be worth trying another store.

cosmic-dust

Read post #2072 maybe that might help you.

http://forums.moneysavingexpert.com/showthread.html?p=3733344&highlight=Trading+standards#post3733344

pataka

i was thinking is that policy not part of contract when a customer shops at tesco?

it is an advertisment and commitment in the shop and TS should be able to force enforcement???

pataka

i want to thank you cosmic dust but there is no button

that post you pointed to is I think the way forward if HO refuse to honour the policy

ukstuff_2

cosmic-dust wrote:

Lovely story but............you have named your daughter, and the r&r and i would assume that's a nice little pic of your daughter on your avator.

Do I need an eye test or is his daughter a fish

http://forums.moneysavingexpert.com/showpost.html?p=3760355&postcount=3234









(I know, he must have changed the avator)

cosmic-dust

ukstuff

cosmic-dust

pataka wrote:

i want to thank you cosmic dust but there is no button

that post you pointed to is I think the way forward if HO refuse to honour the policy

Your Welcome good luck

leadhead

pataka wrote:

phone w810

manager said i will have to take it up with HO and he can only do 20 quid

If this is correct, this maybe the statement that wins your case.

"The manager told me he accepted it was an overcharge, but said I should get authorisation from HO, as all he could do was offer me the £20 I had been overcharged".

Coupon-mad

leadhead wrote:

If this is correct, this maybe the statement that wins your case.

"The manager told me he accepted it was an overcharge, but said I should get authorisation from HO, as all he could do was offer me the £20 I had been overcharged".

Yep, this was exactly the way I put it to HO the one time I have had to phone them, they were fed up that the store had 'passed the buck' when they should have just refunded....there was no argument from HO that I should not get the refund and they phoned the store to tell them so.

Think carefully what to say before phoning HO is my advice, and leadhead's suggestion is good (maybe change it a bit in case the HO person who answers the phone has read this, lol!).

pataka

Has anyone expereince of OOD A4 poster in store saying in small print offer expires so and so date?

How do HO react to that? Do they offer rnr on that?

Do u hav to go to store to get your rnr after HO clear it?