Tesco misprice discussion area part 15

306NOTOUT

chubbybrown wrote:

q,
can anyone confirm gow is a mis price,?

cheers

No, the SEL says £37.84 and it scans at that.

Superman is mispriced in some stores still £37.xx to £39.xx

:beer:

grayme-m

Constantine wrote:

I have no idea when you worked in FMC, so can not say if there are more changes now. I do know that recently large Extra's were hitting up to seven thousand on peak days - how does that compare?

It's no wonder they are having issues, that must be changing every price in the store weekly!

R&R ahoy!

BaileyB

Well had my best day so far. (the highest in 1 store)

Went to a small tesco a little out of the way, and did some browsing came across the Palin book at £8.86 and that went into my basket. Had a look at other known misprices and could not see anything and the remembered the Moet.

Went and to my delight there was that misprice!

But they only had 4 bottles on sale and did not want to ask for anymore, so pickerd up 2 bottles of Rose wine (£3.99ea). Then as they were going through they scanned higher (inside wooo hooo). They guy on the till was saying was a huge saving i was getting with the 25% off aswell.

Went to CS desk and explained and tbh these were brillrent, all 3 of them they even told me about the policy and explained they needed a manager to say ok as it was over £20. Even the sercruity guy was having a joke and asking the girl to put the label back up so he could buy some later. And said he be going to another store later to check on it

Manager came and was also fab. Said 'so sorry and the girls will sort a refund out for you.' And the best bit gave the full refund not minus the 25% so they paid me to take it away!

pippamannequin

Just been refused a misprice and could do with some advice, was SHOUTED at by manager in middle of the store, point blank refused refund and he said GET TRADING STANDARDS I DONT CARE amongst other things. Now Im not very big and he was and he stood as close to me face on as he could. I was very upset and just gave up.
Hubby went to the store later to get a look at him and heard him saying to the handover manager how he had just 'had enough and the woman kept telling me to stop shouting' I did ask him to stop shouting at me now I dont know what to do Any advice welcome please pm me

edit to say we were in the middle of the store because I took him to the sel and all he would agree to was a refund of the difference

Plushchris

nicxx wrote:

On another point, when I was in Tesco yesterday I saw a mouse behind the CS desk!!!! :eek: I tried to call Customer Services this morning but their computers were down apparently so I couldn't report it. What would you do?

Depends, was it mispriced?

BaileyB

k60sav wrote:

Just been refused a misprice and could do with some advice, was SHOUTED at by manager in middle of the store, point blank refused refund and he said GET TRADING STANDARDS I DONT CARE amongst other things. Now Im not very big and he was and he stood as close to me face on as he could. I was very upset and just gave up.
Hubby went to the store later to get a look at him and heard him saying to the handover manager how he had just 'had enough and the woman kept telling me to stop shouting' I did ask him to stop shouting at me now I dont know what to do Any advice welcome please pm me

edit to say we were in the middle of the store because I took him to the sel and all he would agree to was a refund of the difference

What was the item?

Little_John

Mr_Kennedy wrote:

What was the item?

what does it matter?
contact head office and inform them, email letters phone how ever you want.

you will proberbly get a £20 gift card.

rombomb

k60sav wrote:

Just been refused a misprice and could do with some advice, was SHOUTED at by manager in middle of the store, point blank refused refund and he said GET TRADING STANDARDS I DONT CARE amongst other things. Now Im not very big and he was and he stood as close to me face on as he could. I was very upset and just gave up.
Hubby went to the store later to get a look at him and heard him saying to the handover manager how he had just 'had enough and the woman kept telling me to stop shouting' I did ask him to stop shouting at me now I dont know what to do Any advice welcome please pm me

edit to say we were in the middle of the store because I took him to the sel and all he would agree to was a refund of the difference

Phone HO and put your case across. Thats what I did with regards to a !!!!!! of a store manager and they phoned back in 10mins to say full R&R!

Constantine

grayme-m wrote:

It's no wonder they are having issues, that must be changing every price in the store weekly!

R&R ahoy!

Not if the store stocks 50 thousand lines

yasinp

Hi Guys,

Just became a member of fixture ferrets and printed off 11 pages of offers that expire on 05/12/06, therefore was wondering will any of these be r&r oppurtunities tomorrow? If so what is the best time to go.