e.on Fixonline 8 - question for e.on Company Representative on alternatives?

nictry

kev3 wrote: »

Why is everyone choosing Fixed 5 rather than SaveOnline 7 when SaveOnline 7 would be cheaper?

Until the price gets hiked 20% next week!!

E.ON_Company_Representative:_Helena

Hi guys,

So sorry for the delay in replying to the questions, been busy today

The main question is about the Price Protection April 2014, I can confirm that this is no longer for sale you can't change on to this tariff, it was removed from sale some time ago.

The Fixed Price 5 that we do now offer doesn't have a cancellation fee and prices are fixed until 1 July 2013.

To view details of the available tariffs to change to, you can look on your online account or the comparison sites, as most of you know I can't post details on the forum.

Helena

g4fne

emeraldbugle wrote: »

Yes but as long as you keep submitting meter readings and generating bills in the next few weeks, you can maximise your current discount as the final bill will be a shorter period.

Hopefully EDF will be bombarded with people switching to their product, so the switch might take longer than the next four weeks.

If all goes to plan (big IF imo), still seems risky & hassle in an attempt to save circa £30 a year (heavy Energy users aside). Get it wrong or e-on get it wrong & you end up losing out. No tie in with the Fixed5 either

bufferz

If i chose the fix5 with eon, (moving across from eol8), and do it now, would i lose the discounts due at 1st july? If so i may as well wait for 3 weeks...

g4fne

bufferz wrote: »

If i chose the fix5 with eon, (moving across from eol8), and do it now, would i lose the discounts due at 1st july? If so i may as well wait for 3 weeks...

I have had an email from E-on confirming they will honour discounts of FOL8 up to switch to Fix5. I would recommend doing the same if you choose to switch. I only switched early in case they withdraw the Fix5

sparkle76

I have just been offered these by Eon on the phone literally 5 mins ago:

Fix Online 9 (12 months rate)
Fix to 2014 (I prefer this one)

Seems that the fixed one to 2014 would be around £192 more per year than what we currently pay, so I am considering canceling my switch to EDF now.

Main reason is because with EDF they have a standing charge cost in their rates, which EON do not, which makes it hell for me to compare the 2 rates.
At least this way I wouldn't have to move, and wouldn't pay £30 cancelation.
Any thoughts on this?

g4fne

E.ON_Company_Representative:_Helena wrote: »

Hi guys,

So sorry for the delay in replying to the questions, been busy today

The main question is about the Price Protection April 2014, I can confirm that this is no longer for sale you can't change on to this tariff, it was removed from sale some time ago.

The Fixed Price 5 that we do now offer doesn't have a cancellation fee and prices are fixed until 1 July 2013.

To view details of the available tariffs to change to, you can look on your online account or the comparison sites, as most of you know I can't post details on the forum.

Helena

sparkle76 wrote: »

I have just been offered these by Eon on the phone literally 5 mins ago:

Fix Online 9 (12 months rate)
Fix to 2014 (I prefer this one)

Seems that the fixed one to 2014 would be around £192 more per year than what we currently pay, so I am considering canceling my switch to EDF now.

Main reason is because with EDF they have a standing charge cost in their rates, which EON do not, which makes it hell for me to compare the 2 rates.
At least this way I wouldn't have to move, and wouldn't pay £30 cancelation.
Any thoughts on this?

Which contradicts Eon post from 30minutes ago :wall::wall:

Doc_N

g4fne wrote: »

Which contradicts Eon post from 15minutes ago :wall::wall:

Sadly, all the good work e.on have done by way of customer service seems to have completely gone out of the window in the last few days - when it really matters to them in keeping customers.

I'm now with Scottish Power (almost) but if e.on hadn't ditched their 2014 fix quite recently I'd still be with them - and so, I suspect would a lot of other ex-customers.

An odd way to do business. Perhaps the Co Rep could feed back on that?

mazroy

Perhaps theres a better deal on the way.....and perhaps pigs might fly!!!

JSF23

I'm currently on SaveOnline3 which gives me

Electricity
Normal units up to 900 kWhs per year
18.5535 pence

Normal units
10.626 pence per kWh

Gas
Normal units up to 2680 kWhs per year
6.17085 pence

Normal units
2.68485 pence per kWh

Anyone advise if I should fix using the Fixed Price 5 option or just sit it out?