Basic Bank Account Thread

BeenieCat

moonflower wrote: »

I have just tried the freephone number and they kept asking me for my account number!Over and over, I think that I will have to into the branch again.Thank you any way will try the other number on Monday as the gave the we are now closed message.

Ah ok sorry. Otherwise there's this number 0500 007 234 that's the one to apply for an account so they might be able to look into without some machine demanding the acct no. They're not open til Mon 8am though.

moonflower_2

Thank you Beenie cat I am not really having much luck with themI was passed from pillar to post over 25mins on hold!
Various dept and the told it could be lost in the post.Contact the branch, or send the original docs again.

I have left several messages on a customers service line,wait and see.Anyone else comments.

I went to Barclays as my daughter found them to be very helpful and was able to open the account there and then!!!
This was in the same branch.

Toe-Jam

I opened a RBS Key account in January, Got the account number etc, all set up I can pay money into the account but the REFUSE to give me a card of any kind on the account without any explaination what so ever. So basically all I can do is pay money into it and not get it back out again without going to a branch.

Money_mad_4

Barclays have closed my account without giving me notice. My wages are being paid in tomorrow and the account is closed. Can they do this? I was led to believe that the bank has to give me 30 days notice in writing explaining the reason. Is this true and if so, what is the regulation

pmduk

Not sure they have to give you a reason, but fairly sure that they can only do this without reason if they have reason to believe there is fraud involved or if youn are bankrupt.

pmduk

This is from their terms and conditions

15.3 We may end this agreement, stop providing services and
close your accounts immediately if we reasonably believe that
you have seriously or persistently broken any terms of this
agreement or any additional conditions including by:
• giving us any false information at any time;
• using (or allowing someone else to use) the account
illegally or for criminal activity;
• inappropriately authorising a person to give instructions on
your account to operate it;
• behaving in a manner (for example by abusing people who
work for us) that makes it inappropriate for us to maintain
your account;
• putting us in a position where we might break a law,
regulation, code or other duty which applies to us if we
maintain your account.
15.4 We may also end this agreement (and stop providing
services and close your accounts) immediately if we
reasonably believe that maintaining your account might
expose us (or another Barclays Group company) to action or
censure from any government, regulator or law enforcement
agency.
15.5 We may take action immediately to close an account or
stop providing a service, without terminating the agreement,
if we discover, after opening it, that you are not eligible for
that account or service.

scouselad1974

Hi Guys

I have a Natwest Current Plus account that came with a Solo Card. I had heard that Natwest would be upgrading to Visa Debit sometime soon, upon hearing this my friend applied for a Step Account, which came with a Visa Debit card, he was pleased with this as he thought he would be able to use it at Tesco Pay At The Pump, unlike his Co-Op Visa Debit card which worked like an Electron.

To his surprise the Visa Debit card from Natwest was refused, am I right in thinking that this is also a Visa Electron card using the Visa Debit logo like the Co-Op Visa Debit card.

benoit

Natwest issue 2 different Visa Debit. One is Blue & doesn't work at the pump, one is Purple and works everywhere.

book12

scouselad1974 wrote: »

Hi Guys

I have a Natwest Current Plus account that came with a Solo Card. I had heard that Natwest would be upgrading to Visa Debit sometime soon, upon hearing this my friend applied for a Step Account, which came with a Visa Debit card, he was pleased with this as he thought he would be able to use it at Tesco Pay At The Pump, unlike his Co-Op Visa Debit card which worked like an Electron.

To his surprise the Visa Debit card from Natwest was refused, am I right in thinking that this is also a Visa Electron card using the Visa Debit logo like the Co-Op Visa Debit card.

No, it's a Visa debit (Electronic). It's different from an Electron. It acts like a normal Visa debit card, and can be used when Electron is not accepted. When you use that card, it will say 'Visa debit' on the till and receipt, and not Electron.

Banks such as Barclays and LTSB have this kind of debit card, and don't offer Electron.

mancini601

benoit wrote: »

Natwest issue 2 different Visa Debit. One is Blue & doesn't work at the pump, one is Purple and works everywhere.

Correct...The blue one is a full authorisation card...exactly the same as the Solo/Electron cards.

The purple one is a full debit card 'servicecard' that can be used offline such as pay at pump etc etc. I