Call18866 Questions and Answers

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Comments

  • escapee have you signed up for the Telephone Preference Service? I have had very few of these calls since signing so well worth doing so. If you do get a sales call you can tell them that you are signed up and to take them off their list.

    However, as posted elsewhere this does not cover unwanted calls that don't originate in the UK. A lot of these calls are random numbers where they key in so many numbers and the first person to answer gets the call so try not to answer your phone straight away!

    I have been with 18866 for well over a year and would say its an offer NOT to be missed rather than too good to be true :)
  • escapee
    escapee Posts: 320 Forumite
    First Post First Anniversary Combo Breaker
    escapee have you signed up for the Telephone Preference Service? I have had very few of these calls since signing so well worth doing so. If you do get a sales call you can tell them that you are signed up and to take them off their list.

    However, as posted elsewhere this does not cover unwanted calls that don't originate in the UK. A lot of these calls are random numbers where they key in so many numbers and the first person to answer gets the call so try not to answer your phone straight away!

    I have been with 18866 for well over a year and would say its an offer NOT to be missed rather than too good to be true :)
    Thanks edinburghlass

    Unfortunately I did register with the TPS when on BT a few years back but it did not stop the calls, although admittedly lessen them (a little). There are only so many times you can explain you already have double glazing and do not require a conservatory before losing your temper lol. I will have to wait a little before i can subscribe to 1899 anyway so thought i would try to quell any reservations i have in the mean time. However it is reassuring to know these companies have been trading for over a year.

    Regards
    escapee
  • Just to let you know - I signed up yesterday, I didn't suffer any refusal due to 'traffic problems'. Used a Hotmail address instead of my Aol the 18866 site was padlocked and showed https whilst logged in.

    I wonder if peeps not being able to sign up due to trafiic problems is just a minute by minute basis of lines busy rather than total number of members.

    Made a couple of calls today and checked my account; charges as quoted "1p" - can't still really believe it.

    Cheers Jack
  • Daniel_B
    Daniel_B Posts: 334 Forumite
    Hiya,
    I am now signed up to both 18866 & 1899, and have had no increase in spam cold callers, although to be honest I never had any, so if it was a case of them selling customers details, it would be VERY easy for me to tell.

    I had a cold call from Everest last year on my mobile, when I explained that I didn't like being harassed by them, and how did they get the number, they replied by saying that they must have had the details from the previous house owner - what with my mobile number.......?

    Derrr...........

    Dan
  • robbyn
    robbyn Posts: 28 Forumite
    1899 seems also to have a min charge of 3p per voip call.
  • robbyn
    robbyn Posts: 28 Forumite
    According to the 18866 web site the connection charge is 1p not 3p as advised above
  • Curry_Queen
    Curry_Queen Posts: 5,589 Forumite
    Combo Breaker First Post
    Just to let you know - I signed up yesterday, I didn't suffer any refusal due to 'traffic problems'. Used a Hotmail address instead of my Aol the 18866 site was padlocked and showed https whilst logged in.

    I tried again yesterday too but still got the full capacity message :(

    I only signed up to 1899 a month ago and as they are sister companies I wonder if that's why they won't let me have 18866 too :confused:
    "An Ye Harm None, Do What Ye Will"
    ~
    It is that what you do, good or bad,
    will come back to you three times as strong!

  • sergeant121
    sergeant121 Posts: 452 Forumite
    I tried again yesterday too but still got the full capacity message :(

    I only signed up to 1899 a month ago and as they are sister companies I wonder if that's why they won't let me have 18866 too
    No, many people are registered with (and use) both. I'm one.
    30 years, 217 days!
  • chiny
    chiny Posts: 193 Forumite
    Name Dropper Photogenic First Post First Anniversary
    Just read this entire thread being new to 18866 & 1899. Thoughts:

    Perhaps some calls made within the UK show a CallerID of "International" as the calls may be routed via somewhere cheaper than the UK at that moment (dynamic pricing ? pre-bought in bulk at fixed rates ?).

    Being ex-directory and not sending CallerID are not necessarily linked although this could be the BT default.

    For UK, 18866 are not 0p/minute (+ 1p setup) for Telewest. 1899 are 0p/minute (= 3p setup) for Telewest. Unfortunately Orchid diallers are not fitted with crystal balls to pre-determine the call length !

    I found that "Anonymous Caller Reject" gets rid of 99% of junk calls. Only the devious few send a blank (not blocked) CallerID.

    --
    Chiny
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    First Post Combo Breaker
    robbyn wrote:
    According to the 18866 web site the connection charge is 1p not 3p as advised above

    18866 has a 1p connection charge and 1899 has a 3p connection charge :)
This discussion has been closed.
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