Free £15 Boots voucher and Lovefilm DVD rental trial

redballoon_2

i emailed lovefilm about my voucher and got a reply about the 10 dvds not being added to my list. so i emailed them back saying that i did and so please send me my vouvher otherwise i will contact trading standards. Still waiting to hear back a week later.

emailed boots through thier website and a few days later a lady phoned me, apoligised for lovefilm and will be sending my my £15 vouchers.

still persuiding lovefilm as well :beer:

kwizzy

I applied at the beginning of December (then cancelled within 3 weeks) and haven't received any acknowledgment of any kind from Boots. Not sure how to chase it ...

codger

kwizzy wrote:

I applied at the beginning of December (then cancelled within 3 weeks) and haven't received any acknowledgment of any kind from Boots. Not sure how to chase it ...

You need to email Lovefilm to ask where the voucher is. There's a posting option called (more or less) "where the hell's my ******* voucher?" in the "contact us" section of the Lovefilm website.

No point in approaching poor ol' Boots until you have a response from Lovefilm; it may be that your voucher, like mine, is going to be posted "within the next ten years".


* whoops, correction: "within the next 10 days."

lisle

'Thank you for your e-mail. One of the terms of the offer was that to be
eligible for the promotion, customers need to add at least 10 titles to
their list during registration. Unfortunately, as this criteria was not
met, you would not be eligible to receive the free voucher.

Please accept our apologies for any inconvenience caused, and don't
hesitate to contact us if you have any further comments or queries.

Kind regards'

shall i keep hounding them or give it up as a bad job?

doodah

keep hounding lisle! that's the response i got as well, then i emailed them back, and they replied with something even more rediculous so i emailed boots and they're sending my voucher...

queensway_boy

lisle wrote:

'Thank you for your e-mail. One of the terms of the offer was that to be
eligible for the promotion, customers need to add at least 10 titles to
their list during registration. Unfortunately, as this criteria was not
met, you would not be eligible to receive the free voucher.

Please accept our apologies for any inconvenience caused, and don't
hesitate to contact us if you have any further comments or queries.

Kind regards'

shall i keep hounding them or give it up as a bad job?

http://forums.moneysavingexpert.com/showthread.html?t=357638

queensway_boy

http://forums.moneysavingexpert.com/showthread.html?t=357638

now_a_mum&skint

Anyone know if the promotion still stands including the boots voucher?

tankgirl1

deanos wrote:

0115 918 2000 is geographic number, just rang and they have given me the points on the advantage card, told them i was getting nowhere with lovefilm

thanks deanos- i too have just done this, and they also added the points to my advantage card

success at last- wahey!! :rotfl:

i do feel a bit rotten though that boots are having to pay out for lovefilms c0ckup!

tankgirl1

now_a_mum&skint wrote:

Anyone know if the promotion still stands including the boots voucher?

terms and conditions from an email i recieved from boots:

Terms & Conditions
This FREE trial offer expires on 10/02/2007. Offer only valid for first-time subscribers to LOVEFiLM.com or any other LOVEFiLM International operated service. Offer may not be redeemed in conjunction with any other offer and is limited to one per household. The free trial expires 21 days after registration or when we send you your 7th DVD rental, whichever is the sooner. A valid credit/debit card is required to redeem the offer. The registration process includes providing a current e-mail address, password, home address (so LOVEFiLM.com can send out the DVDs), credit or debit card details (to verify identity) and creating a selection of at least 10 titles. Only users who have fully completed the registration process to sign up for the free trial and have received their first disc will receive their £15 Boots voucher. Your Boots vouchers will be dispatched within 30 days of registration. At expiry of the free trial period, credit/debit cards will be automatically billed for the monthly subscription fee based on the package selected, unless subscription has already been cancelled. Subscriptions may be cancelled at any time, however, no refunds or credits will be given for partial monthly subscription periods. Visit http://www.lovefilm.com for full terms and conditions.

hth