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Haven holidays/Bourne leisure serious unresolved complaint

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  • blue_monkey_2
    blue_monkey_2 Posts: 11,435 Forumite
    damos1 wrote: »
    End of the day, 1890 views :D

    Facebook views, someone threatening to remove their caravan from the seashore site :D

    Yes, they open the thread and then close it again, I gave up reading your posts because they were so monotonous and just read the replies.

    You have been given the email address of the CEO - write to him. You say you do not know how to word an email - word it as you have the letters you have already sent.

    You have been told to take them to Civil Court. Do it.

    Dont just keep on posting here and whinging about it as you are making yourself look rather pathetic to be honest. You asked for advice, more than enough people have given it so just do it.

    Your 'talking about it in a loud voice' is enough to be deemed abusive, especially if you are talking about staff members in that way, so they had every right to evict you from the premises. Being disabled does not give you the right to be abusive to anyone. And why on earth would you want to go back there??

    Oh, and if emailing, make it shorter and to the point or the CEO will no doubt be sticking it in the junk too.
  • blue_monkey_2
    blue_monkey_2 Posts: 11,435 Forumite
    damos1 wrote: »
    I never said to them we know our rights, also no i do not blame my carer they was also with younger children and i should not of been removed so i should of been taken back into them, a carer does not mean i need you with me 24/7 however i do need them in areas i do not know well amongst several other needs although the needed one with this is areas i do not know well

    as i have said no-one kicked off, which is why following the incident was a complete surprise

    But I thought you went there all the time and you had certainly been there before so you DO know the area well.

    Your family should have left if you needed a carer. I thought your dad was there anyway. Could he not have 'cared' for you in the area that you do not know well or did he go into the place and leave you there on your own too?

    And yes, shouting about the 'incident' is being abusive.

    Shouting on about Human Rights is just a little embarrassing to be honest.
  • blue_monkey_2
    blue_monkey_2 Posts: 11,435 Forumite
    baza52 wrote: »
    but you need a carer? If he wasnt caring for you in a place you do bot know well he surely has to share the blame?
    Is the carers job to look after the young children or to look after you?

    Exactly. My son has a carer when we go out as I cannot look after him AND my other children.
  • blue_monkey_2
    blue_monkey_2 Posts: 11,435 Forumite
    You were told to go to GS the next day to get your money back, could you not have waited ONE day?
  • blue_monkey_2
    blue_monkey_2 Posts: 11,435 Forumite
    my mum went to my step dad and told him what was happening so he was the person to come outside to see what was happening and tried very much so to get me back inside the venue which was strongly refused because the head guard on door said he was being messaged via radio i had assulted his staff but i did not do this, so i was left outside continually thinking why has this happened, why am i removed i know i should not be removed etc

    Well then your mum/step dad should have taken you back to the caravan as he knew where it was and then he could have left you there, or they could have all come away. I think the issue more is that you spoiled the night out and your mum/SD left you there.

    If they are PAID to care for you (as I am assuming they get CA as you are bandying this term about) they should have left WITH YOU, if you was not allowed in then they should have gone back with you. Not carried on with their night and left you outside. THIS issue is not an matter for Haven.
  • aheaton46
    aheaton46 Posts: 377 Forumite
    baza52 wrote: »
    If i were there with my family when you kicked off id be asking for compo myself. The last thing you want to see in a family resort is disabled people arguing with security.

    Are you saying there's something particularly bad about seeing a disabled person arguing with security; worse than anyone else arguing with security?

    Because that's how your post comes across.
  • gordikin
    gordikin Posts: 4,422 Forumite
    How did you cope alone during the 5 minutes you chose to be away from your mother?
  • damos1 wrote: »
    im sure i have explained this throughout my last few posts? i am comftorable in the venue on my own! i have people go to the bar for me to carry drinks back and that is about it

    it is when i am seperated from the venue when things become what the hell do i do now!

    I would for starters take the view, that if you are in a way excused from some things, then I would limit my consumption of alcohol in the first instance.

    I am afraid if OP finds this offensive, but getting up and rambling on about 3:30pm each day does not do your posts and account of events any good. Some amongts us have already done a days work.

    As for the incident, you may be able to magically recall your version of events, which some may believe is the truth, does not make it the actual version of events. As such, I would leave the incident alone now, you are obviously not getting any further forward. It is, part of life's rich tapestry and move on.

    As for the events and separation form your carer, I am afraid in this instance I believe, that yes you should have a beer or two. But that is it. Being' allegedly disabled, does not give you any further rights to get so drunk that you cannot remember, than me. Alas, I stop, because I have to make my own way home. I suggest, OP, you stop well before you need to go home.

    Oh, and on the subject of taking someone who is disabled and shakes. I have been refused beer for him as well as me because they thought him too drunk. I just took my custom elsewhere. Oh and when someone who gets plastered, was alone in the street, I saw him home safe, even after he insisted on a bottle of French Red at Tesco, thankfully the staff at Tesco were as quick to remove the Red when I got the chance. He still did not know it was more 10 in the evening than gone 11 I had suggested.
  • NeilF3485
    NeilF3485 Posts: 600 Forumite
    Wow. There is some truly epic trolling going on here. Impressive. I have to leave work now, is this like Hollyoaks when I can find out what happens tomorrow on E4 now so I don't have to wait?
    "We can all fly as high as the dreams we dare to live...........unless we are a chicken" ~ Anon.
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    A Poll !!! What a fab idea, not.

    You need to try your best to forget about this and move on with your life. It wasn't nice but then there's a lot in life thats not nice, have you ever heard the saying "don't sweat the small stuff" ? That saying applies in your case i think, also, don't ever go there on holiday again, there are other holiday camps which you might like. I'm not being sarcastic by saying that, i just feel that you're letting this get out of hand a little bit.
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