Flight Overweight Situation - Help!!

lovetodive

The point you dont seem to get whilst being very flippant about the contents of our luggage is it was not just a holdall full of beachwear, if only !!! There are items in there that are needed like GHD's, Cosmetics ,some toiletries that one does not buy on a weekly basis, creams, tablets, nail files, scissors, razors, let alone some clothes that one does need that arent beachwear items,my trainers that I need for PE, my mobile phone charger. it's all very well saying that most of this one should cram into handbaggage, but when you are allowed one bag and you are already carrying your valuable items as part of it, things like cameras, lenses, strobes, mobile phones, laptops as part of your handbaggage, it clearly isn't possible to take everything. So unfortunately some items therefore do have to go into hold baggage. The other bag incidently was a dive bag, but it is also an item that is needed now as believe it or not professional standard divers, dive all year round both indoors and out.

Altarf

lovetodive wrote: »

we are just making a fuss over nothing

Hitting the nail on the head.

Incapuppy

lovetodive wrote: »

There are items in there that are needed like GHD's, Cosmetics

Oh, why didn't you say, no wonder you're distressed!

Need? Need! :rotfl:

As for tablets - more fool you if you have packed any essential medication in hold luggage but I'm sure it's a situation that can be resolved with a quick trip to your GP or friendly local pharmacist.

As for your diving equipment, do you need this in a professional capacity for your job or is it just a bit of an inconvenience while you wait for your bags to be returned (or not?) ie: you can't go on that jaunt to Stoney Cove that you had planned for tomorrow?

If the former, your initial post would have had far more credibilty if you had mentioned this from the off, although I should imagine you would have comprehensive business insurance to cover the temporary or permanent loss of the tools of your trade.

Good luck with getting your bags back, I suspect they'll pitch up eventually or else it might look like insurance claim time.

bagand96

Airline bags are delayed all the time - sometimes it just happens. And they always take a lot longer to turn up than one might expect. Its not a case of throwing on the next flight. Part of the reason for this is that they are a security nightmare.

Granted its not ideal, but at least it happened on your return journey and not your outbound - that really can ruin a holiday. I would put it down to experience. It seems your bags are now homeward bound. Once you have got them, I would simply write a simple letter to Thomson Customer services about the delayed baggage and see what they say. Don't expect an earth shattering response but its worth a letter. (For Gods sake don't make the letter anything like the length of this post!)

Outside of that, if you wish to take them to court for "distress and inconvinience" as mentioned above then thats your call. I wish you all the luck in the world with that and please let us know how you get on if that is the road you take!

NFH

I think you're all being unfair on the OP. Being deprived of one's everyday possessions for such a long period is indeed distressing and inconvenient, and the OP should receive compensation for this. Compensation doesn't have to reflect direct financial loss but should be a meaningful sum that causes the consumer to feel no longer aggrieved by the distress and inconvenience caused. This is something that's difficult to put a price on, but the OP should come up with a figure and ask Thomson for it.

dmg24

NFH wrote: »

I think you're all being unfair on the OP. Being deprived of one's everyday possessions for such a long period is indeed distressing and inconvenient, and the OP should receive compensation for this. Compensation doesn't have to reflect direct financial loss but should be a meaningful sum that causes the consumer to feel no longer aggrieved by the distress and inconvenience caused. This is something that's difficult to put a price on, but the OP should come up with a figure and ask Thomson for it.

If being deprived of GHD's is distressing to an individual, then they really need to look at their priorities.

How much would you give for a few weeks without GHD's?

StrongWork

lovetodive wrote: »

There are items in there that are needed like GHD's

The fact that this is the first item in your list suggests to me you weren't really lacking much on your return.

Next time pack less and you won't have an issue with overweight bags. HTH

NFH

bagand96 wrote: »

Airline bags are delayed all the time - sometimes it just happens.

That doesn't make it acceptable. When it happens, airlines should be forced to pay significant statutory compensation to passengers, something along the lines of €200 per flight and €50 per day for each subsequent 24 hours of delay. I'm sure the EU could come up with a consumer-friendly formula.

bagand96 wrote: »

Granted its not ideal, but at least it happened on your return journey and not your outbound - that really can ruin a holiday.

That is indeed true. Because it was the return flight, you can't claim loss of enjoyment of the holiday, although you could claim that the relaxation that the holiday gave you was subsequently negated by the stress caused by Thomson at the end of the holiday.

If I were the OP, I'd ask Thomson for £200 to £300 per ticket.

dmg24

NFH wrote: »

That doesn't make it acceptable. When it happens, airlines should be forced to pay significant statutory compensation to passengers, something along the lines of €200 per flight and €50 per day for each subsequent 24 hours of delay. I'm sure the EU could come up with a consumer-friendly formula.


That is indeed true. Because it was the return flight, you can't claim loss of enjoyment of the holiday, although you could claim that the relaxation that the holiday gave you was subsequently negated by the stress caused by Thomson at the end of the holiday.

If I were the OP, I'd ask Thomson for £200 to £300 per ticket.

£400 for loss of straighteners. Yowzers!

wroughtironron

Try getting onto your MP or failing that, a no-win no-fee solicitor - it's disgraceful how these holiday companies conspire to ruin our lives