Tesco misprice discussion area part 14

jo--king_3

i find it best not to use clubcard and if possible pay cash. then they don't know who you are!

Constantine

durham_girl wrote:

Hi Guys,

Can anyone tell me if Tesco's can actually do anything about someone getting R+Rs? I ask because I went in today to get presents for my nephews and nieces, and I ended up getting getting four Mr Men books and paid 13.97 each instead of the stickered 12.97. When I went to the CS desk the CS assistant called the Duty Manager and she took all of my details including clucard number and told me they would be keeping an eye on what I bought cos she suspected me of abusing the return policy. She was really rude and confrontational.

What could they do? Ban me from the store? I think they would be unable to do that as their pricing policy is clearly stated, but I'm not sure.

Please help!!!

Louise x

Seems harsh treatment. Yes they could ban you, in theory, as they could any one.

I stared for too long at your avatar, I think I need therapy now



Mods have got the pruning shears out big style tonight.

*flutterby*

durham_girl wrote:

Hi Guys,

Can anyone tell me if Tesco's can actually do anything about someone getting R+Rs? I ask because I went in today to get presents for my nephews and nieces, and I ended up getting getting four Mr Men books and paid 13.97 each instead of the stickered 12.97. When I went to the CS desk the CS assistant called the Duty Manager and she took all of my details including clucard number and told me they would be keeping an eye on what I bought cos she suspected me of abusing the return policy. She was really rude and confrontational.

What could they do? Ban me from the store? I think they would be unable to do that as their pricing policy is clearly stated, but I'm not sure.

Please help!!!

Louise x

Hi Louise,

I'm afraid Tesco do have previous history of banning people, Tesco can actually ban you from the store for NO reason at all if they wanted to. Some have had thier bans lifted... I'd suggest maybe avoiding that particular store for a short time and possible trying your luck in another? Buying 4 of the same books is going to attract some unwanted attention to yourself esp depending on what else you bought with them...

Hope this helps a little, although there are some great guys here who may have more experience etc

Constantine

a_alcolea wrote:

Hi Can Someone Please Explain This R&r Thing To Me. I Undastand That If You Pay More For Something Than You Should You Are Entitled To A Full Refund And Allowed To Keep The Product But Can You Go And Just Buy That One Thing That Is Mis-priced, Should You Give Your Correct Name And What Do You Say To Cs. Any Help Would Be Appreciated

Yes, if thats all you want.

Up to you.

"I think I have been charged more than the price ticket said"

leadhead

durham_girl wrote:

Hi Guys,

Can anyone tell me if Tesco's can actually do anything about someone getting R+Rs? I ask because I went in today to get presents for my nephews and nieces, and I ended up getting getting four Mr Men books and paid 13.97 each instead of the stickered 12.97. When I went to the CS desk the CS assistant called the Duty Manager and she took all of my details including clucard number and told me they would be keeping an eye on what I bought cos she suspected me of abusing the return policy. She was really rude and confrontational.

What could they do? Ban me from the store? I think they would be unable to do that as their pricing policy is clearly stated, but I'm not sure.

Please help!!!

Louise x

Hi Louise.....Yes, unfortunately they can ban you for this, Tesco's is private property and they can ban anyone they wish.....also as they have your club card details, they could (depending on the maturity of the manager) pass your details onto HO, and keep an eye on your points balance to see if you are getting RandRs at other stores.

As the above poster suggests....Dont use your club card if you suspect you are going to get an RandR......and its also wise to use cash........and then give a false name and address if requested.

Tescos have no lawful right to demand your name and address, so you have no lawful right to give it.

El_Maverick

OK I'm now livid, a very large section of this discussion thread has gone missing and why ?????

I have checked the remit for moderators and abuse and feel most if not all of the post did not contravene these so a couple of question........

1/ Who deleted all of the post ?
2/ Why were they deleted, if ur brave enough to delete them then explain urself !!!
3/ This is not a big brother regime if is a discussion forum and exist because of the people who use it and not the moderators, I have read in depth what should be reported and deleted and whom ever it was has overstepped their authority.
4/ Stop it and let the discussion flow if u don't like it then don't moderate this forum, it should not be just what u like.

So come on Redfox if it was u explain or do u just want to push all of us away ?

MyUserNamesTaken

durham_girl wrote:

Hi Guys,

Can anyone tell me if Tesco's can actually do anything about someone getting R+Rs? I ask because I went in today to get presents for my nephews and nieces, and I ended up getting getting four Mr Men books and paid 13.97 each instead of the stickered 12.97. When I went to the CS desk the CS assistant called the Duty Manager and she took all of my details including clucard number and told me they would be keeping an eye on what I bought cos she suspected me of abusing the return policy. She was really rude and confrontational.

What could they do? Ban me from the store? I think they would be unable to do that as their pricing policy is clearly stated, but I'm not sure.

Please help!!!

Louise x

Have you had a lot of refunds from this particular store? If not, I would seriously consider putting in a complaint to the store's Customer Services Manager. State that you were accused of abusing the policy when you've actually done nothing wrong. After all, Tesco illegally overcharged you. They broke the law, not you. Yet you were made to feel like a criminal.

loopychicken

i did my first r an r today
total 32 pound
but.... was wanderin if i went threw the check out an it scanned as it should can i ask for a normal refund on all food from meat to choccy

if so what cant i expect a refund for no reason on???

Hey_Dude

El_Maverick wrote:

So come on Redfox if it was u explain or do u just want to push all of us away ?

Speak for yourself Dude.

Don't forget to shut the door on the way out

Remember: The Mod is God.

Duder

yasinp

loopychicken wrote:

i did my first r an r today
total 32 pound
but.... was wanderin if i went threw the check out an it scanned as it should can i ask for a normal refund on all food from meat to choccy

if so what cant i expect a refund for no reason on???

what did u r&r?