V21/Biscit Customers Locked out of Internet!!

weaver33

What do we think of V21/Biscit's latest offer:-

Capability, Issues Update on V21/NetServices Dispute

London, November 24, 2006 – Communications service provider Biscit today announces a threefold increase in its London-based customer support capability from Monday, November 27, 2006.

The CSP also announces that the long running commercial dispute of its V21 business with NetServices plc has passed to its legal representatives. V21 customers who have been unjustifiably deprived of their broadband service by NetServices can be reconnected at no cost to Biscit servers by emailing their V21 customer ID number to orders@biscit.net. They will also retain their email addresses and all Internet settings.

Is anyone gonna stay with V21?

espresso

weaver33 wrote:

What do we think of V21/Biscit's latest offer:-



Is anyone gonna stay with V21?

Read the next five paragraphs from that webpage and decide for yourself who screwed up!

lotstolearn

weaver33 wrote:

What do we think of V21/Biscit's latest offer:-



Is anyone gonna stay with V21?

If they stick to my original contract with them then there is another mad person here considering staying with v21!

Amit

Hi there V21 Customers, I am are furious customer aswell, seeming as we could'nt cancel our account and we had to cancel our debit card and apply for a new 1, but there light at the end of the tunnel, From today V21 are giving FREE internet access am on 8MB Broadband when I was with V21 and now am getting it FREE and working at 54.0Mbps at the moment for FREE and if they do stop this or your not getting it on whatever speed your on, you can always get FREE dial-up

Dail Up info: Our parent company has made a free dial up service available to you so that you can continue to send and receive emails and connect to the internet . The dial up number is 08456041190, user name is v21local, and the password is dialup.

Enjoy all V21 Customers!!!

espresso

Amit wrote:

and now am getting it FREE and working at 54.0Mbps at the moment for FREE

:doh:

Do a real speedtest here and you will find that it's not 54.0Mbps, nowhere near!

:rotfl:

ginger_nuts

I now have v21 broadband again .
Can V21 hold me to my existing fast4/v21 contract .I had a 12 month contract from May .Can they hold me to that .

Amit

espresso wrote:

:doh:

Do a real speedtest here and you will find that it's not 54.0Mbps, nowhere near!

:rotfl:

Well on ma computer it says 54.0Mbps but idid the test and these are my results...

Bishopsgate

ginger_nuts wrote:

I now have v21 broadband again .
Can V21 hold me to my existing fast4/v21 contract .I had a 12 month contract from May .Can they hold me to that .

Yes, I would like to know the answer to this I have been with V21 for 2 years but changed to a new package from September. I think they have probably broken the contract by not supplying a broadband service but I'm sure they will try what ever method they can to enforce it!

Bishopsgate

On my member log in panel my status is still showing as "active" with "next payment currently being processed". I have seen from other postings that some accounts are showing as "On Hold". Does anyone else's account still show as active?

Thanks

Jnelhams

NETSERVICES not V21 are now allowing access for free on Broadband, until the lines are disconnected, well at least Netservices have finally realised that if you want to stay in business you should never P*** Off the end user!

http://www.netservicesplc.com/pr_v_two_one.php