V21/Biscit Customers Locked out of Internet!!

espresso

weaver33 wrote:

Is this something to do with the POP3 server??

No the SMTP server. According to anther thread you need to change the SMTP to smtp.v21.co.uk

movingon

Mine is already set to this and has been working just fine until this morning.

weaver33

espresso wrote:

No the SMTP server. According to anther thread you need to change the SMTP to smtp.v21.co.uk

errrr? Total naivety showing here... where do I change that???

Also, I can receive emails ok, but I can't send any to anyone from Outlook Express. My Hotmail account is fine?

espresso

weaver33 wrote:

errrr? Total naivety showing here... where do I change that???

Try changing your SMTP setting in Outlook Express to smtp.v21.co.uk from what it is now.

OE, Tools, Accounts, Select your account, Properties, Server tab.

weaver33

espresso wrote:

Try changing your SMTP setting in Outlook Express to smtp.v21.co.uk from what it is now.

OE, Tools, Accounts, Select your account, Properties, Server tab.

Ok the existing outgoing smtp was - smtp.speed-mail.co.uk

I changed to smtp.v21.co.uk

No luck

I don't understand why I can receive emails from anyone, but I can't send them!

espresso

weaver33 wrote:

Ok the existing outgoing smtp was - smtp.speed-mail.co.uk

I changed to smtp.v21.co.uk

No luck

I don't understand why I can receive emails from anyone, but I can't send them!

Well it definitely should now be set to smtp.v21.co.uk.

Sending uses the POP3 settings and receiving uses the SMTP settings.

Do you still get the same error code 0x800CCC79?

Might be worth looking here.

julianj1

My BB hasn't come back on (V21 customer)

kevgg

Try connecting now, i didn't sign up for any one else. I haven't migrated, but I'm back online... yes broadband

weaver33

espresso wrote:

Well it definitely should now be set to smtp.v21.co.uk.

Sending uses the POP3 settings and receiving uses the SMTP settings.

Do you still get the same error code 0x800CCC79?

Might be worth looking here.

Thanks man! I think the discussion thread you pointed me to has helped fix the issue, namely my Firewall was blocking OE ports.

lotstolearn

Thanks Infiltrator, I'm back on broadband for now too :-)