Nationwide (merged)

blodwyn

Hi There!

I am currently on hold with my Nationwide claim (put on hold in court last year). Like a good Girl Guide I am ensuring that all my paperwork is ship shape ready for if and when I ever get to stand in the court room! (see below for the amount).

It has recently been pointed out to me by my parents that the original account opened with Nationwide was opened by them when I was about 4 (I am now 28). Over the years Nationwide has automatically upgraded my account, eventually to a Flex Account (their current account) when I turned 18. I have never asked for my account to be upgraded, and each time it was, I was never asked to sign any paperwork, so therefore have never signed an agreement agreeing to their terms and conditions (i.e. charges).

I am going to write to them asking for 'copies' (although there are none) of the agreements I signed for the account.

Is there anybody else out there who is in the same situation with Nationwide or any other bank? Any advice on where I could go from here would be greatly received!!

blodwyn

Hi There!

I am currently on hold with my Nationwide claim (put on hold in court last year). Like a good Girl Guide I am ensuring that all my paperwork is ship shape ready for if and when I ever get to stand in the court room! (see below for the amount).

It has recently been pointed out to me by my parents that the original account opened with Nationwide was opened by them when I was about 4 (I am now 28). Over the years Nationwide has automatically upgraded my account, eventually to a Flex Account (their current account) when I turned 18. I have never asked for my account to be upgraded, and each time it was, I was never asked to sign any paperwork, so therefore have never signed an agreement agreeing to their terms and conditions (i.e. charges).

I am going to write to them asking for 'copies' (although there are none) of the agreements I signed for the account.

Is there anybody else out there who is in the same situation with Nationwide or any other bank? Any advice on where I could go from here would be greatly received!!

Katiebennett

Nationwide;

Data Protection Team,
Nationwide Building Society
Kings Park road,
Moulton Park
Northampton
NN3 6NW

Is this still the right place to send the letter to reclaim your charges

LinziLou_2

In april i wrote and asked for a charge of £28.50, which i sent a copy of the original statement off from november 2004, to be refunded to myself...nationwide replied with there are no charges on your account currently and if you have any other queries please read the leaflet enclosed or contact us....i am unsure as to what to do next can anyone help??

nickmack

LinziLou wrote: »

i am unsure as to what to do next can anyone help??

Did you use any of the templates from this site when you approached them? If not, what did you say in the letter?

LinziLou_2

Hiya yes i did use the templates from this site i used the very first template....im unsure as to what to send next now?? x

mjenkins

I sent my first letter recorded delivery - which they ignored. I then sent a second letter giving them 7 more days to respond. I got a letter back last week saying that they had sent them but as I was adament i had never received them they said they would re-send them.

What should I do if i still havent heard from them in a week?

Should I write to them again or send a letter to OFT?

HAVEFAITH

Hi,

I just wondered whether or not anyone else is having problems with Nationwide responding to a DSAR request? Well I am ...

Slow to respond right now ... any advice please?

borgbaiter

hi

did you include the £10 required? if so is it more than 40 days? if so then report them to the information commissioner http://www.ico.gov.uk/


Borgbaiter

HAVEFAITH

borgbaiter wrote: »

hi

did you include the £10 required? if so is it more than 40 days? if so then report them to the information commissioner http://www.ico.gov.uk/


Borgbaiter

Yes i did inclose the tenner & yes i will consider the ico ... never done that before but might have to here ... thks!