Barclays Bank (merged)

princesskez26

With the letter saying you are accepting the payment as part payment without prejudice Do photocopy the letter as you may need a copy of it to send to the FOS as proof its a full and final offer from them

Kez

jdm52

this is so confusing & I do appreciate your help

Is there a standard letter for me to print off ?

I've got copies of all my letters .. just in case

suexbee

elsbels wrote: »

I rang Barclays litigation department today and spoke to the person who is dealing with my case. He said that it is currently Barclays' policy to settle all the cases out of court but that they are prioritising by court dates, so I should ring back when I have a date. Everyone I spoke to was really helpful, so it is definitely worth phoning the number on this thread once your court date has been allocated.

I rang them last friday and they faxed me the settlement, which I signed and faxed back, and the money went into my account this morning!! I hadn't received a hearing date, because my court said they were not doing that anymore, because of wasting judges time. So I rang and told Kate Ashton (dealing with my case) and she did it there and then. Extremely nice people.

Now all I got to do is the same again for HSBC! Here we go again .....:j

princesskez26

jdm52 wrote: »

this is so confusing & I do appreciate your help

Is there a standard letter for me to print off ?

I've got copies of all my letters .. just in case

Unfortunately there isn't no, just write a simple but to the point letter something like,

Account number: XXXXXXXX

Dear Sir/Madam,

Thank you for your letter dated xx-xx-xxxx for an offer of £xxxx in full and final settlement to my claim.

I am not willing to accept this as full and final payment. I will be happy to accept this offer as 'part payment' to my claim, without prejudice, and I shall be persuing the claim by means of the Financial Ombudsman for the remainder of the money owed to me.

Regards

xxxxxxxx

Something like that ? Unless anyone has a template they've used ....?

Kez

jdm52

Thanks very much for your help :T

princesskez26

jdm52 wrote: »

Thanks very much for your help :T

Your welcome

Good luck with your claim :j

Kez

jdm52

Here goes .. I have just typed this ready to go in tomorrow's post

Thank you for your letter dated 08 June 2007 for an offer of £1500.000 in full and final settlement to my claim.

I am not willing to accept this as full and final payment. I will be happy to accept this offer as 'part payment' to my claim of £2597.24 , without prejudice and I shall be persuing the claim by means of the Financial Ombudsman for the remainder of the money owed to me.

However, if you are prepared to pay to me £ 2000.00within 14 days of the date of this letter (and, for such purpose, time shall be of the essence), I am prepared to accept this lower figure in full and final settlement of my claim and interest.

I look forward for a full response to this letter within 14 days.

Yours faithfully,

so basically I'm giving them 2 options .. can you see any problems in doing this?

princesskez26

jdm52 wrote: »

Here goes .. I have just typed this ready to go in tomorrow's post

Thank you for your letter dated 08 June 2007 for an offer of £1500.000 in full and final settlement to my claim.

I am not willing to accept this as full and final payment. I will be happy to accept this offer as 'part payment' to my claim of £2597.24 , without prejudice and I shall be persuing the claim by means of the Financial Ombudsman for the remainder of the money owed to me.

However, if you are prepared to pay to me £ 2000.00within 14 days of the date of this letter (and, for such purpose, time shall be of the essence), I am prepared to accept this lower figure in full and final settlement of my claim and interest.

I look forward for a full response to this letter within 14 days.

Yours faithfully,

so basically I'm giving them 2 options .. can you see any problems in doing this?

No thats excellent get that sent tommorow

Let us know how you get on :j

Kez

jdm52

phew my hands were shaking as I typed that :rotfl:

I will do, again thanks :T

m_ashdon

Hi read loads of great comments and good advise. but can anyone give me an answer to this question.i sent my first letter to barclays and the 40 days are now up without a reply from them.I read i need to phone them,but where to,would it be my branch or where i sent the letter.If it"s the latter,where can i get their phone no from.
thanks to everyone