Barclays Bank (merged)

ElaineE_2

Finally received a copy of statements today and I'm trying to wade through them. I'm used to doing this now as its the fourth (and final) bank account I've claimed against. However being a business account they seem to lump all charges under one section per month and I pick out the relevent ones to claim back - fine up until 2 years ago when they have put one figure for commission and stopped showing a breakdown. It has taken me ages to get this far with Barclays and I really think I'll be hitting my head against a brick wall if I go back and ask for more details.
I'm tempted to include the whole commission figure for these months and let them sort it out - after all they obviously check their records before making an offer, don't they?
I'm probably answering my own question here but feedback would be appreciated.

Elaine

princesskez26

Seems to be taking forever for Barclays to be sending us our statements, we sent the £10 cheque and letter off on 9th May, 40 days is up on 18th June, does anyone know of a number to ring or how to contact them to make sure they've recieved it ? I emailed customer services last wednesday and haven't had a reply to that,

Kez

sweetascandy

im fighting barclays for 1300pounds, i recently sent them a letter with the threat of court action, the 14days arent up yet but they have sent me another letter but have totally ignored the last letter i sent and it refers 2 the letter before and they are saying they are unable to respond fully to my concerns at present, but will contact me asap but no later than 2nd july. Now my question is do i wait till the 14days are up or do i go ahead with court procedings now?

cat_matt

hi firstly i apologise if this questions been asked before ive spent ages reading thru all the posts to see if i can find an answer to this so i may have missed it..my mother is claiming over 4k from barclays, shes just received a letter saying they will basically respond within 4 weeks so what does she do? wait for the 4 weeks to be up or once the 14 days r up that we set and start court proceedings or telephone or what sorry to sound so vague
thanks for all the help
cat

geoff1057

cat_matt wrote: »

hi firstly i apologise if this questions been asked before ive spent ages reading thru all the posts to see if i can find an answer to this so i may have missed it..my mother is claiming over 4k from barclays, shes just received a letter saying they will basically respond within 4 weeks so what does she do? wait for the 4 weeks to be up or once the 14 days r up that we set and start court proceedings or telephone or what sorry to sound so vague
thanks for all the help
cat

Hi the 14 days after my second letter ,(threatening court action )was up on 29/5/07,gave them a couple of days,then phoned them on thurs 31/5/07, saying that i was dissappointed they had not responded to my letter, but if i dont receive my charges back, £2370 , within2days i would start court proceedings, i would then claim interest and court costs,,i would seek a wasted costs order from the judge, and i would make an official complaint of abuse of process to the judge ,for there failing to reply to my letters ,and unwillingness to resolve this matter. this morning had a letter offering £1770, will phone them on monday to refuse this amount .;)

cat_matt

ty Geoff much appreciated will do the same and keep u posted, have just sent a letter myself to barclays claiming £2900 inc interest am waiting to see if i get the same letter or different :rolleyes:

Stephen_Leak

The letters saying that they are investigating and have 40 days to respond are little more than acknowledgements of receipt and attempts to make you give up and go away. The 40 days timescale only applies if you are going to escalate the claim to the Financial Ombudsman.

Please read the Reclaim Bank Charges Help thread.

pink-princess84

sorry if this has already been answered but i dont fancy reading through all 97 pages of this tread! recieved my statements from barclays and i've added up the charges and have written the letter asking for the money back. only prob is i dont know where to send the letter! does anyone have the address? thanks x

princesskez26

pink-princess84 wrote: »

sorry if this has already been answered but i dont fancy reading through all 97 pages of this tread! recieved my statements from barclays and i've added up the charges and have written the letter asking for the money back. only prob is i dont know where to send the letter! does anyone have the address? thanks x

Hi this is the registered Barclays address,

BARCLAYS BANK PLC
1 CHURCHILL PLACE
LONDON
E14 5HP

Kez

mini11a

mini11a. yes we are in hull and still not sure what to do next. any ideas as we like many really need to claim the money back