Barclays Bank (merged)

lozzer1701

howdy folks, am in the process of writing the 2nd letter...as i got my statements from the customer relations address in leicester, is this the same address i send my claim back to? sorry if this has already been answered here, but trawling through 90-odd pages when you're sat at work is a bit of a no-no....:p

geoff1057

lozzer1701 wrote: »

howdy folks, am in the process of writing the 2nd letter...as i got my statements from the customer relations address in leicester, is this the same address i send my claim back to? sorry if this has already been answered here, but trawling through 90-odd pages when you're sat at work is a bit of a no-no....:p

if you are sending a letter asking for charges , send it to the branch you bank with , and dont forget to send it recorded delivery , good luck:beer:

vanman7

lozzer1701 wrote: »

howdy folks, am in the process of writing the 2nd letter...as i got my statements from the customer relations address in leicester, is this the same address i send my claim back to? sorry if this has already been answered here, but trawling through 90-odd pages when you're sat at work is a bit of a no-no....:p

It's up to you, but i sent all of my letters to my local branch and hand delivered them so that i know they have got them, they have an internal mail system and i dont see why we should pay the postage. It worked for me as i reclaimed nearly £4000 in April.

Good luck

P.S. when you hand that letter in to your local branch you will walk out with the Biggest fattest grin on your face ever. Trust me.:cool:

stevelotm

Sorry if this has been asked before, but there are a few too many pages to read through!
I sent letter 1 to Barclays over 40 days ago and no statements sent and no cheque cashed. I sent it to the Leicester address, was this the right one? Do I need to send another request to a local branch? If I phone what number do I use? As far as I am aware the only number I have will be a foreign call centre.

Any help would be appreciated.

Thanks Steve

lozzer1701

vanman7 wrote: »

It's up to you, but i sent all of my letters to my local branch and hand delivered them so that i know they have got them, they have an internal mail system and i dont see why we should pay the postage. It worked for me as i reclaimed nearly £4000 in April.

Good luck

P.S. when you hand that letter in to your local branch you will walk out with the Biggest fattest grin on your face ever. Trust me.:cool:

...it would be a nice idea... but generally i don't finish work until after the branch closes. if i'm lucky, i can manage it on friday (i hopefully finish early), but it usually means me breaking a few speed limits!! maybe i could add that onto the claim...
the easiest option for me then, would be the post. i've looked through various barclays blurb, and if i remember rightly the business on the account (although my local branch wasn't actually in the town) was originally done in loughborough, but was then moved to leicester. indeed the only address for correspondence i can find is the leicester one...hmmm...would it actually be worth taking the day off work and actually finding their offices in leicester, and marching in there with my claim...?just for entertainment value....:p

DarrenP_2

The correct address to send your request for statements is:

Barclays Data Protection
Radbroke Hall
Knutsford
Cheshire
WA16 9EU

I got a letter back the very next day confirming reciept of my request, and my original cheque as they advised they will provide the statements on a complimentary basis. The statements took the full 40 days to arrive.

jay2jay99

I've been trying to claim money from Barclays, I submitted a claim for £2500 on the Money Claim Online court and on the 14th day they submitted an acknowledgement, just in time and buying them another 14 days. On the 28th day they have now submitted a defence, are they just trying to sweat me out? What would happen now?

Thanks all.

fullingdale

In short, yes.

Not sure what the extra 14 days are though. When I wrote to HSBC I said that I would start proceedings if they didn't respond and pay up within 14 days. They didn't, so I did.

HSBC are filing a defence against me, but from what I have read of the experiences of people in here, they'll pay up right at the last moment.

Have a read of the Barclays specific thread and see what other customers are doing. I am sure it will put your mind at rest.

geoff1057

jay2jay99 wrote: »

I've been trying to claim money from Barclays, I submitted a claim for £2500 on the Money Claim Online court and on the 14th day they submitted an acknowledgement, just in time and buying them another 14 days. On the 28th day they have now submitted a defence, are they just trying to sweat me out? What would happen now?

Thanks all.

yes ,seems as though they are going to the wire ,hoping you will cave in ,sit tight and go for it, they will probably pay up at the last minute ,as they will not go to court. i am going to start proceedings against Barclays next week so i will be in the same boat as you , sit tight and good luck :beer:

Edinburghlass_2

jay2jay99 wrote: »

I've been trying to claim money from Barclays, I submitted a claim for £2500 on the Money Claim Online court and on the 14th day they submitted an acknowledgement, just in time and buying them another 14 days. On the 28th day they have now submitted a defence, are they just trying to sweat me out? What would happen now?

Thanks all.

You'll hear from the bank/solicitor and/or the court asking for further information or possible just a court date. Then come back and let us know which and you can get help to respond to the solicitor/bank or court.

Or you could even get an offer from the bank