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Can I claim back charges off a closed account???

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  • ripski
    ripski Posts: 133 Forumite
    I have only just joined and would appreciate advice. I sent a template letter to Nat west ,posted it to my local branch (as in these days of call centre was unsure of address.)
    It took them a month to send the statements
    I have sent a first 'demand' letter = no acknowledgement or response .
    Sent a 2nd template re accepting a lower offer ( without prejudice) asking for a reply in 14 days or Court. Again no response
    The only acknowledgement that they have recieved my comunications is the bank statments. Does anyone know to whom I should ring .
    I am due to issue Court proceedings on Wednesday. Should I now go for it as I am still worried that I might lose???
    NB My daughter is suffering the same silence form Barclays She still has notreceived her statements -40 days later and cannot work out an amount to demand
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    For accounts that are closed and you don't have the account numbers, use the template letter (below) as normal asking for your information/statements and give the bank your name, any relevant addresses and your date of birth and the bank should be able to trace your account from those details.

    Step-by-step Guides: Bank Charges: Reclaim Your Cash | Bank Charges Video Guide | Top New Bank Account Calculator: Charge them interest Template Letters: (right click and save) Ask for charge details |Initial letter | Second letter | Small claims note Get Updates On Important Changes: Free Weekly Money Tip



    If you haven't had your statements/info as yet please use this letter and report the bank to the ICO.

    Originally Posted by Rex_Mundi viewpost.gif
    Send THIS LETTER to the bank recorded delivery.

    and/or complain at...

    http://www.ico.gov.uk/complaints.aspx

    If your account has been closed by the bank and perhaps sent to a DCA please be aware that although you claim via the bank, they are likely to put any monies reclaimed towards any debt.
  • i sent off my letter and they have asked me for the account dates even though i had my account numb and sort code any1 else had this problem or just me?
  • hi i had a current account 3yr's ago which was closed due to being overdrawn because of charges, i had to clear to the account then they closed it down and gave me a new card cash account, how do i find out details about my old current account?
  • oh yeah i dont have any details about my old current account, the account number sort code or anything how do i get them?
  • Compound_2
    Compound_2 Posts: 310 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    You could make a request under the data protection act, cost £10.
  • Hello all,

    Does anybody know how I would go about obtaining my old Barclays account number for a letter template to re-claim bank charges if my account is already closed? Is it as simple as ringing up and asking or will I have more difficulty obtaining it?

    Thanks in advance for your help.

    Paul
  • You will need to write to them giving as much detail about yourslef as you can. They will then be able to locate your account details. Don't be fobbed off.

    MAD
    Halifax ~ Done and dusted
    A+L ~ Done and dusted
    Nat West ~ Doing and will be dusted
    Halifax Pre 2000 Claim ~ to be done
    Nat West Pre 2000 Claim ~ to be done
  • Thanks Mad,

    I've just done the letter now and popped it in the post so fingers crossed I'll hear something back. I think I've started something now though, my sister saw me writing the letter and has decided to do the same! Look out Barclays!!

    Paul
  • Hi

    Just to let you know a friend of mine has just been offered £500.00 out of charges of £675, she has agreed. It was a closed Barclays account and settled within 2 months.
    Unfortunately luckier than me I have 2 claims with Barclays started last December, both not settled.
    Keep fighting they do pay out.
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