NatWest (merged)

Nick44

ccqueen wrote:

Ok so i have been trying to claim back just over 4k (without interest)

My branch have sent my letter to wimbledon and they have forwarded it to the customer relations unit.

I have just phoned them and they advised it should be dealt with by my branch.

I have sent a copy of my letter to borehamwood address (thanks whoever posted it)

Just not sure what to do now?? Has anyone got a number for borehamwood so i can call them?

Really want to get this resolved now and not sure if calling my branch will do anything as the letters have been forwarded from there now?

any advise appreciated.

Dawn

Found this on Page 22 of this thread :-
got the same letter from natwest as all off you from a sturat higley and tried to find out the telephone and it took me three hours to get the right number (customer relations unit 08000154121) when phoning the number press option 1 , option 2 is just a call centre and the seem not to know who stuwart higley is and they pass you on to lending dept dont do this

richmulch

so does anyone have the address for Borehamwood!!!!!!!!

nickmack

Nick44 wrote:

when phoning the number press option 1 , option 2 is just a call centre and the seem not to know who stuwart higley is and they pass you on to lending dept dont do this

I think you'll probably find Stuart Higley doesn't actually exist. All banks seem to have their aliases who sign the letters and then mysteriously disappear into the ether when anyone tries to contact them.

Nick44

nickmack wrote:

I think you'll probably find Stuart Higley doesn't actually exist. All banks seem to have their aliases who sign the letters and then mysteriously disappear into the ether when anyone tries to contact them.

Yeah! We used to have a Mr Bisley at one company I worked for who dealt with complaints. It was the name of the manufacturer of the Filing Cabinet!

Nick44

richmulch wrote:

so does anyone have the address for Borehamwood!!!!!!!!

National Westminister Bank Plc
Ground Floor,
National Westminister House,
225 Shenley Road,
Borehamwood.
Herts.
WD6 1TE

richmulch

Cheers just got phone number for them as thats address i had they have recieved my 1st letter which is great!! Telephone number for whoever wants is 0800 015 4212.

Does anyone know what happens if you have a managed loan do they insist that they pay moneys to that account or to account you are claiming from!!!!

Baggiebird1nil

Stuart Higley<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>
NatWest Customer Relations<o:p></o:p>
FREEPOST NAT12685<o:p></o:p>
Borehamwood<o:p></o:p>
WD6 1BR

Send him all your nice letters!<o:p></o:p>

Ken.W_2

I know that NW like to keep you on your toes until the very last minute ( .. filing their Defence, being one prime example), but .. they're going close to the bone with my case.

Basically, no cheque from them yet .. so they've theoretically got 5 working days before I see them in Court next Thursday afternoon at 3:00pm.

D4WNO

richmulch wrote:

Cheers just got phone number for them as thats address i had they have recieved my 1st letter which is great!! Telephone number for whoever wants is 0800 015 4212.

Does anyone know what happens if you have a managed loan do they insist that they pay moneys to that account or to account you are claiming from!!!!

I've read somewhere else on this forum that no, they cannot demand this nor ask you to repay your loan back immediately if you claim from them on your current account.

They have entirely separate agreements so cannot be connected

Ken.W_2

Hi, Rex.

I need your expert advice, Sir.

I've got it on good authority from a fellow poster that 2 Judges have ruled against the NW in 2 seperate cases for 'Abuse Of Process'.

Would it be beneficial for me now ( .. as I only have 7 days to go before I appear in Court) to write to the Judge presiding over my case ( .. and counter-copy to Cobbetts) the 2 cases in question in order that he might consider doing same?

I have Claiment/Defendent plus location of Courts and Trial #'s' for these 2 cases where the NW has been struck out due to 'Abuse Of Process'.

.. would doing the above predjudice my case in any way? .. do you think the Judge would think I'm a "smart-!!!!" and err to the NW??

Finally, with only 5 working days to go .. in your considered opinion .. is it far too late in the game for the NW to cave in and send a cheque???

Thanks for any advice you can give me, Rex.

Ken.