NatWest (merged)

jimmyay

pigginsexy wrote:

Hi, I want to prepare my claim ready for next week. I know i am getting ahead of myself, but i have to do it when i get time (having two small kids about)....

Can someone tell me. On the Defendants page it asks for the address for the company that i am claiming against. This is obviously Natwest. My question is that i have several, i have two branch addresses, i now have the Bishopsgate address and also the Birmingham Collections Department.

Any ideas as to what address i should put in.

Sorry if this question has already been asked.

thanks

han

send it to the Bishopsgate address, that is the registered office of Natwest and if you later need to bailiff them, its best to do it to the registered office.

Barry_Poo

Nick44 wrote:

Well done Barry! may I ask how much and which bank?

It was against Natwest for £1600... all the charges were fair of course the just felt generous

tjwhittaker

I have sent Two letters to natwest each claiming my charges back .The first letter i got back said they are not going to give me anything back.At the begginning of Jan i got charged again and resent the claim letter, i got a letter back this morning saying due to the nature of the issue they have passed it on to customer realations unit and someone will be in contact with me in due course,and that Natwest have been unable to resolve the matter.


Has anyone else had trouble with Natwest?

Rex_Mundi

Move onto the next stage once your own time limit is up. Lots of people have been successful against Natwest. They seem to get to the court stage quite often before settling in full.

KerryJean

richmulch wrote:

does anyone know the address to send Natwest Credit Card Claims to! The account is now closed and paid off but over a 3 year period they charged me over £900 in charges any addresses would be appreciated

I would appreciate this address as well - my credit card account was closed 18 months ago and I have no record of the card number (stupid me) so not sure how I'm going to claim the charges back.

Thanks in advance

mishmash

Hi I got a letter last week from Nat West saying bear with us. I think I am right to send the second letter tomorow as the 14 days are up.

Can any one tell me if this is right, also do I send it to my branch again or the customer services address on the letter that says they are dealing with it.

One last point I think I may have made a mistake as I used the 1st letter which allows for interest to be added and asked that the full ammount plus interest be returned. Is thins wrong, will it have an impact on how this thing progresses?

I would be grateful for any help.

tjwhittaker

Thanks for your reply.
How do i go to the court stage ,do i send another letter ?

Rex_Mundi

tjwhittaker wrote:

Thanks for your reply.
How do i go to the court stage ,do i send another letter ?

Read step 5 of Martins article.

Rex_Mundi

Keep to your own timescale, not theirs. You might as well keep the interest added now. You are only entitled to this if you get to court, so if the bank offers you the amount of your charges without interest before you get to court. You must accept their offer.

Barry_Poo

Rex_Mundi wrote:

so if the bank offers you the amount of your charges without interest before you get to court. You must accept their offer.

I didn't know that... so they paid my claim in full first time of asking wow I must be really lucky


Thanks for everyones help on here... i couldn't have done it without your help