NatWest (merged)

Rex_Mundi

To find your local county court. See post #6 in THIS THREAD.

You are only entitled to add interest once you issue a court claim.

weightgain

Paulxo wrote:

1. No. Sounds like normal overdraft interest, albeit pretty hefty.

2. This may be because one date is for the 'offence' and one date for the charge taken from your account. Put the date it was taken.

NW are still making me sweat it out. Sent AQ back over a week ago and replied to Cobbetts telling them I thought they were intimidating me, but included another schedule of charges.

Will let you know.

thanks very much

fishbaby73

Hi guys, am new to this site and what i've read so far am very impressed.

I'm looking for a bit of advice and hand holding.
I think I've made a bit of a boo-boo, I have saved all my statements, so I decided to straight for the jugular! I've sent Natwest a letter saying I'll take them to court in 14 days if I don't get my charges paid back (from the BBC website). This is the first they've heard from me, cos I didn't have to ask for my statments. Does anyone think I may have jumped the gun?

Also, I'm a bit confused about adding interest.(in the letter I haven't claimed it)
Natwest have been charging me at least £28 every month in the classic snowball scenario, but when I used the interest calculator, the first charge back in 2001 comes out as £11 odd. Is this right? and if so, do I just add them all up? That will come to about £1000!

My claim is for £1869

Any ideas will be much appreciated.
Rich

Worthingben

Rich,

I also 'jumped the gun' as I seemed to be of the very few who had kept all ones statements (I knew they'd come in useful)... It worked for me, I went in at stage three and but stage four I was awarded with nearly £3000...
the letter regarding the statements is meaningless to them, has no neccasary bearing on you claiming back from them, possibly for auditing purposes, though I'm sure they are cottening on!

That amount seems about right. Just to confirm, put in each charge individually, followed by the date, then submit.. but off the cuff £11 sounds right for that timescale...

ben

Rex_Mundi

You shouldn't really threaten court action in the first letter. If you go to court, you need to be able to show the court you have made a reasonable effort to settle before issuing a court claim. Fourteen days is a bit tight. If you don't get a response, I would send this letter again before going to court.

The interest only applies once you've issued a court claim. Leave the interest out, and only add this to the charges on the court claim.

Nick44

I have banked with Nat West for more than 35 years, and have always viewed charges as a necessary evil. My last straw was when I was charged £35 card misuse fee for a £2.90 transaction using EPOS (switch). The bank claimed that I should have known about other items already being processed, and therefore it was my fault. MSE.com to the rescue!
I got my 6 years statements from the branch, via a helpful bank employee, but this was made harder because Nat West was taken over by RBS and all the computer systems changed. It took them an hour to find out how to access the old Nat West archived data, and the statement period had changed from a 6 month to a 3 month cycle, and the date format had also changed from dd/mm/yy numeric to dd/month/yyyy ( eg 11 jun 2001). The staements arrived in about 10 days, and I was initially charged £5 for each statement block. This was refunded back to a single £5 charge.
I used Microsoft Excel to input all the charges (including the few refunds using a minus) along with the date of the charge and the reason to build up a complete record of all exceptional charges. This has the advantage of bieng able to sort by month and/or reason.
To my horror it amounted to £4532! No wonder I'm always skint.
My registered letter to the bank was delivered this morning. I will keep you posted on progress.

Worthingben

that horrer will be bitter sweet soon my friend.. Stick with it, you will get a settlement.

fishbaby73

wow, thanks for the quick replies!

I think what I'll do is send another letter if/when they reply saying I will definetely go to court this time! I do always complain to them about the charges though, so I doubt if it'll come as that much of a surprise to them!

With the interest, I know I can't claim it until it goes to court, I just want to be prepared, and I wasn't sure how it all works. Is this the idea?:
They took £30 for bouncing a cheque in 2001, so I want the £30 back plus interest on it over 6 years?

Many thanks,
Rich.

Rex_Mundi

fishbaby73 wrote:

They took £30 for bouncing a cheque in 2001, so I want the £30 back plus interest on it over 6 years?

That's exactly what you want once you issue a court claim.

fishbaby73

nice one, thats what I thought until I saw the amounts it would go to. Still they started it, so they'll have to pay!

Thanks again for the advice, I'll let you know how I get on.
Rich