NatWest (merged)

little_evo

jonun wrote: »

well done!!
can i just ask how long the process took altogether?
thanks
jo

Hi Jo,

On April 2nd they received my first letter demanding my money back and on the 19th May I received the offer. Hope this helps!

smudgemanc26

little_evo wrote: »

Hi Jo,

On April 2nd they received my first letter demanding my money back and on the 19th May I received the offer. Hope this helps!

Well you did well mine is still not settled from the 23rd March! :mad:

denny250

got a letter today which is the first time natwest have even acknowledged my claim offering just under £4000 (claim inc £120 for mcol is just over £5000) now i got to think i really dont know whether to take the money and run or carry on with my mcol claim which i started on Thursday
arghhhhhhhhhhhhhh

jonun

hi smudgemanc26,
have you still not heard anything?
jo
x

jonun

little_evo wrote: »

Hi Jo,

On April 2nd they received my first letter demanding my money back and on the 19th May I received the offer. Hope this helps!

hi,
you did really well there ..thats about 7 weeks isn t it?
have you got any secrets?? hahaha
jo
x

smudgemanc26

jonun wrote: »

hi smudgemanc26,
have you still not heard anything?
jo
x

I wish but there better be a letter at home waiting for me - to be honest i think they are waiting till i file MCOL but i cant afford to just yet its horrible!

Was thinking of ringing them again but i got so annoyed last time i dont want to stress myself out again :mad:

Did you speak to the manager yet?
Jen x

wizk1

After filing a claim with MCON, I finally received a letter from NatWest indicating that "as an act of good will", they will refund my charges. (Looks like they've deliberately waited until I filed the claim to send me the offer.) If I cancel the claim, will I receive my £30 fee back? What do I do?

I'd really appreciate your help.
Thank you

frugalpam

wizk1 wrote: »

After filing a claim with MCON, I finally received a letter from NatWest indicating that "as an act of good will", they will refund my charges. (Looks like they've deliberately waited until I filed the claim to send me the offer.) If I cancel the claim, will I receive my £30 fee back? What do I do?

I'd really appreciate your help.
Thank you

That's exactly what happened with me. I think its highly unlikely you'll get your court fee back if you cancel your claim, although you'd need to write to them to check that out. In my case, having refused their so called good will payment (had paid court fee, and was also claiming interest at this stage), they filed their defence, and so now I'm dealing with their Solicitors, Cobbetts

Pam

little_evo

jonun wrote: »

hi,
you did really well there ..thats about 7 weeks isn t it?
have you got any secrets?? hahaha
jo
x

I called them every week asking for if there was any progress and then also sent a not so nice email reminding them their eight weeks was nearly up and I would be reporting them to the ombudsman if I didn't get a response. I don't know if it helped or not but within the week I had the offer. :j

smudgemanc26

little_evo wrote: »

I called them every week asking for if there was any progress and then also sent a not so nice email reminding them their eight weeks was nearly up and I would be reporting them to the F.O. if I didn't get a response. I don't know if it helped or not but within the week I had the offer. :j

Well ive done all that and nothing but ive even reported them now to the FO as there 8 weeks has gone and ive received zilch!

I have not even had an acknowledgement letter so by the FSA guidelines that too will get them into trouble and to be honest they deserve every telling off they get! :rotfl: